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Request #562711

From: daweaver Iain Weaver
: Account
LiveJournal: username: daweaver
style: (S1) lastn: 333064 friends: 333063 calendar: 130018 day: 130044
overrides: view 
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Shishkabob (#8); data version : 8
design: old  scheme: lynx    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: (unknown)
Request sent from Beta:
Photo hosting migration: done
Support category: Syndication (RSS)  [previous | next]
Time posted: Sun, 12 Mar 2006 10:27:38 GMT (15 years ago)
Status: closed (7 points to bluey)
Summary: Feed not updating
Original Request:
It would appear that Livejournal's feed of my web site - <lj user="thesnowinsummer"> - is broken.

I suspect I know how this happened: my copyright announcement (at the top of the feed) was post-dated to 31/12/2019. This may have tripped something in Livejournal's feed reader, ensuring that it's only looking for posts dated from 2020 or later.

The incorrect date has now been removed, Livejournal's servers are still downloading the file, but the published feed is still not updating.

Please advise if this error would correct itself once the posts expire in two weeks, or if it requires attention from the site operators.
Diagnostics: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-GB; rv: Gecko/20060111 Firefox/
bluey bluey  - Mikey
Answer (#2206732)
Posted Sun, 12 Mar 2006 18:04:31 GMT (15 years ago)
The FAQ referenced above explains common reasons for a syndicated account not updating correctly. The feed (http://www.daweaver.free-online.co.uk/rss.xml) is not valid RSS and contains errors that must be corrected before LiveJournal will be able to properly read it.
daweaver  - .
Comment (#2207972)
Posted Mon, 13 Mar 2006 18:07:39 GMT (15 years ago)
The feed used is http://www.daweaver.free-online.co.uk/rss-lj.xml This validates correctly - see, for instance, http://feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.daweaver.free-online.co.uk%2Frss-lj.xml
bluey bluey  - Mikey
Answer (#2208257)
Posted Mon, 13 Mar 2006 22:54:53 GMT (15 years ago)
Looking at the profile information for "thesnowinsummer" (http://syndicated.livejournal.com/thesnowinsummer/profile), the syndicated feed is actually (http://www.daweaver.free-online.co.uk/rss.xml), not the link you referenced above. The link it is currently pointing to is not valid RSS. If the syndicated account is pointing to the wrong feed URL, the FAQ above explains how to request that the feed URL be changed.
daweaver  - .
Comment (#2208728)
Posted Tue, 14 Mar 2006 09:00:33 GMT (15 years ago)
The actual feed in use is, as stated earlier, http://www.daweaver.free-online.co.uk/rss-lj.xml

I have a .htaccess redirect for Livejournal and other aggregators to take them away from the full-content feed to a partial-content feed. This redirection is working correctly, Livejournal's servers are reading the feed without error, so I can only assume that there is an error in parsing, as outlined in my original note.

Here's a short extract from my server log files to prove my point. First line returns a code 302 (redirect); second line a code 200 (download complete).

livejournal.com - - [13/Mar/2006:04:04:09 +0000] "GET /rss.xml HTTP/1.1" 302 240 "-" "LiveJournal.com (webmaster@livejournal.com; for http://www.livejournal.com/users/thesnowinsummer/; 18 readers)" www.daweaver.free-online.co.uk
livejournal.com - - [13/Mar/2006:04:04:10 +0000] "GET /rss-lj.xml HTTP/1.1" 200 12325 "-" "LiveJournal.com (webmaster@livejournal.com; for http://www.livejournal.com/users/thesnowinsummer/; 18 readers)" www.daweaver.free-online.co.uk
isabeau isabeau  - a cat named Tempest
Answer (#2209131)
Posted Tue, 14 Mar 2006 17:52:42 GMT (15 years ago)
I apologise for the earlier confusion; LiveJournal support volunteers have no way of knowing about redirects that are set up on the server end. If you would like to change the account to use the rss-lj.xml feed rather than the rss.xml feed (which will reduce the amount of traffic on your server, since it would not involve the redirect), the previous answer explains how to do this.

Regarding the thesnowinsummer account not updating, it is quite possible that the future-dated entry has been causing the problem. As explained in http://www.livejournal.com/support/faqbrowse.bml?faqid=151&view=full, if the dates and times for the feed are incorrect (either deliberately, as in this case, or accidentally), this can result in LiveJournal not being able to update

Unfortunately it is not possible for us to remove entries from the feed. They should disappear after two weeks, so you may wish to wait until that time has passed. However, this may not solve the problem entirely; it's possible that even once the entry has disappeared, LiveJournal will still retain the 'memory' of a misdated entry.

Alternatively, if you would like me to, I temporarily create a new account under a different username; since the fresh account would not have the futuredated entry, it should update correctly if that's the only problem preventing updates. (If this second account is able to update successfully, I can merge the two accounts together into the new username, so that you do not lose readers.) If you'd like me to do this, please comment back with a new username to use, and also information on whether you would like it to use the rss-lj.xml feed or the rss.xml feed.
daweaver  - .
Comment (#2210477)
Posted Wed, 15 Mar 2006 18:00:12 GMT (15 years ago)
Given that we cannot rely on the error timing out, I would prefer the new account solution.

The username TSITSOSS-RSS appears to be free, and a logical choice.

I would strongly prefer to handle all redirects myself, so please use the feed location http://www.daweaver.free-online.co.uk/rss.xml

Thank you, and allow me to record thanks to Bluey earlier.
isabeau isabeau  - a cat named Tempest
Answer (#2225749)
Posted Tue, 28 Mar 2006 20:32:23 GMT (15 years ago)
I sincerely apologise for the delay in dealing with this request. The account tsitsoss_rss has been created with the specified feed URL, and should pick up entries correctly. (Note that it may take some time before the feed is next checked.)

Would you prefer to keep the two accounts (tsitsoss_rss and thesnowinsummer) separate, or merge them into a single account? Merging them would mean that the current readers of thesnowinsummer would be 'moved' to watching tsitsoss_rss instead, but it would also mean that the username "thesnowinsummer" would not be available for use. Keeping them separate would mean that if the thesnowinsummer account starts picking up entries again, you could use that username for the feed (merging the two accounts the other direction so that it uses the original username), but would also mean that the current readers would need to manually change accounts.
daweaver  - .
Comment (#2226685)
Posted Wed, 29 Mar 2006 07:55:36 GMT (15 years ago)
I can confirm that the new feed is picking up articles correctly.

I think it would be best to keep the two feeds separate at this time; most of the subscribers also read my personal journal here, and it would not be a major task to change their watch lists.

On a more general point, I'm a little surprised that there seems to be no way for support colleagues to force the "most recent update" parameter for the feed to a different value. This may be something the developers could review when opportunity allows.

Thanks once more.