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Request #2058105

From:
: Unknown
Is JavaScript enabled: yes
Request sent from Beta: 0
Support category: General/Unknown  [previous | next]
Time posted: Wed, 13 Sep 2017 13:00:50 GMT (10 months ago)
Status: closed (1 point to maraun)
Summary: Hi
Original Request:
Hi, I'm a user in this platform but for a time I haven't been able to conect due to work and stuff so today I tried to log in but it said that my account have been banned.

User name: Stylegirlspo
Email: stylegirlspo@gmail.com

Please if you can explain what happened and how I can log in again.

Thanks
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
maraun maraun  - 🔫🥃🍔🍩🐶🐶⭕️💙
Answer (#7860746)
Posted Wed, 13 Sep 2017 14:21:58 GMT (10 months ago)
Thank you for inquiry.

If you are seeing an error "Your IP address is temporarily banned", it means that you have exceeded the limit of failed login attempts. This ban is put in place to prevent someone from using automated programs to guess your password. It is lifted in an hour, or when a password is reset.

If you don't remember your password, you can reset it as described at [https://www.livejournal.com/support/faq/17.html#forgotpassword].

If you would still see this error after resetting your password, you are most likely viewing a cached (locally stored) copy of the page in question. Please see [https://www.livejournal.com/support/faq/160.html] for information on how to clear your browser's cache.