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Request #2058000

From: fivebyfive88
: Unknown
Is JavaScript enabled: yes
Request sent from Beta: 0
Support category: General/Unknown  [previous | next]
Time posted: Tue, 12 Sep 2017 05:00:19 GMT (9 months ago)
Status: closed (1 point to maraun)
Summary: IP Address Banned
Original Request:
Why is my IP address banned? I forgot my password, but I was able to reset it. I just wanna log in lol.
Diagnostics: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
maraun maraun  - 🎨🦊⚔️
Answer (#7860292)
Posted Tue, 12 Sep 2017 08:52:38 GMT (9 months ago)
Thank you for inquiry.

Your IP address will get banned temporarily when you exceed the limit of failed login attempts. This ban is lifted in an hour, or when a password is reset.

If you are still seeing this error after resetting the password, you are most likely viewing a cached (locally stored) copy of the page in question. Please see [https://www.livejournal.com/support/faq/160.html] for information on how to clear your browser's cache.