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Request #2057905

From: Ophelia_sins
: Unknown
Is JavaScript enabled: yes
Request sent from Beta: 0
Support category: General/Unknown  [previous | next]
Time posted: Mon, 11 Sep 2017 00:15:57 GMT (9 months ago)
Status: closed (2 points to maraun)
Summary: Temporary ban IP address
Original Request:
I guessed too many times on my password and got locked out. It now says there is a temporary ban on my IP address. What do I need to do to regain access?

Thanks!
Diagnostics: Mozilla/5.0 (iPhone; CPU iPhone OS 10_3_3 like Mac OS X) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.0 Mobile/14G60 Safari/602.1
maraun maraun  - 🎨🦊⚔️
Answer (#7859846)
Posted Mon, 11 Sep 2017 08:50:34 GMT (9 months ago)
Thank you for inquiry.

Your IP address will get banned temporarily when you exceed the limit of failed login attempts. This ban is lifted in an hour, or when a password is reset.

If you don't remember your password, you can reset it as described at [https://www.livejournal.com/support/faq/17.html#forgotpassword].

If you are still seeing this error after a while or after resetting the password, you are most likely viewing a cached (locally stored) copy of the page in question. Please see [https://www.livejournal.com/support/faq/160.html] for information on how to clear your browser's cache.