Request #1630053

From: athgarvan athgarvan athgarvan
: Account with Professional package of service
LiveJournal: username: athgarvan
style: (S2) core:  public,  i18n:  none,  i18nc:  public,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Hambone (#5); data version : 8
design: new    friends page: feed
language: en_GB
underage no;
Is JavaScript enabled: yes
Request sent from Beta: 0
Photo hosting migration: done
Support category: General/Unknown  [previous | next]
Time posted: Wed, 08 May 2013 21:35:45 GMT (5 years ago)
Status: closed (1 point to markf)
Summary: enter key
Original Request:
When writing a post the "enter key" does not allow me advance to a new paragraph.
This fault is confined to my LJ posts and not to my laptop keyboard (which functions OK on all other programmes).
Diagnostics: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)
markf  - Mark
Answer (#6260079)
Posted Wed, 08 May 2013 22:54:34 GMT (5 years ago)
Thank you for your report. This issue is known to occur when using Internet Explorer 10 as a web browser, which it appears you are using. This issue has been reported to LiveJournal developers who are working to resolve the problem, and it will be announced at http://lj-releases.livejournal.com/ when it has been fixed. In the meantime, you may want to use an alternate browser such as FireFox or Chrome. I apologize for the inconvenience.
athgarvan athgarvan  - athgarvan
Comment (#6261353)
Posted Thu, 09 May 2013 21:24:38 GMT (5 years ago)
Thank you for speedy response.