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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 30 unanswered, 3 still need help, 18 answered awaiting close, 51 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2120268Cannot access account. General/Unknown 2 minutes ago open
(1 point)
2120260my login is outdated General/Unknown 2 hours ago open
(1 point)
2120259Account Deletion General/Unknown 2 hours ago open
(1 point)
2120253Password Help General/Unknown 2 hours ago open
(1 point)
2120249Deleted 3days General/Unknown 4 hours ago open
(1 point)
2120246how do I close account with Livejournal General/Unknown 4 hours ago answered
awaiting close
(1 point)
2120241how long does LJ help usually take? General/Unknown 5 hours ago open
(1 point)
2120236Still blocked by robots.txt General/Unknown 6 hours ago open
(2 points)
2120224Traffic General/Unknown 9 hours ago open
(2 points)
2120210Cancel my profile General/Unknown 11 hours ago answered
awaiting close
(2 points)
2120209Right to Erasure Request General/Unknown 11 hours ago open
(2 points)
2120189Request for Story Removal General/Unknown 16 hours ago answered
awaiting close
(3 points)
2120185Banned user's "like" is still showing on my journal page General/Unknown 17 hours ago open
(3 points)
2120170Zombies in Love book - Nora Fleischer General/Unknown 1 day ago answered
awaiting close
(5 points)
2120128can't login General/Unknown 1 day ago answered
awaiting close
(7 points)
2120127I cant find my page General/Unknown 1 day ago answered
awaiting close
(8 points)
2120121Download bulk entries General/Unknown 1 day ago answered
awaiting close
(8 points)
2120078Instagram Connect auth seems broken Web Interface 2 days ago open
(10 points)
2120077Email help General/Unknown 2 days ago answered
awaiting close
(10 points)
2120051Rate limit exceeded General/Unknown 3 days ago answered
still needs help
(10 points)
2120030forgot username General/Unknown 4 days ago answered
awaiting close
(10 points)
2119556Question/Query General/Unknown 5 days ago open
(10 points)
2119523I lost a draft of a post. How can I restore it? Entries 6 days ago open
(10 points)
2119451Photos General/Unknown 1 week ago open
(10 points)
2119378Flash Will Not Be Supported General/Unknown 1 week ago open
(10 points)
2119273Can't post ScrapBook 1 week ago open
(10 points)
2119213How to remove 'repost' button? General/Unknown 1 week ago open
(10 points)
2119121Data question General/Unknown 1 week ago answered
awaiting close
(10 points)
2118967LiveJournal no longer crossposting entries from Dreamwidth General/Unknown 2 weeks ago open
(10 points)
2118935Please help Web Interface 2 weeks ago open
(10 points)
2118922Unable to log in, No access to former email address Web Interface 2 weeks ago open
(10 points)
2118904cannot change the Viewing adult content setting General/Unknown 2 weeks ago open
(10 points)
2118876Getting all comments I made General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2118851Unable to load new entry page General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2118796Blog not expamding General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2118648email spam General/Unknown 3 weeks ago open
(10 points)
2118566Location General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2118546"unknown error" General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2118204Your IP address is temporarily banned for exceeding the login failure rate. General/Unknown 4 weeks ago open
(10 points)
2118079No community editor General/Unknown 1 month ago open
(10 points)
2117312API stopped returning entry properties General/Unknown 1 month ago open
(10 points)
2117242Cross-Post Automatically Locked General/Unknown 1 month ago open
(10 points)
2117060DSN problem? General/Unknown 1 month ago answered
still needs help
(10 points)
2117004help General/Unknown 1 month ago answered
still needs help
(10 points)
2116869crossposting issues General/Unknown 1 month ago open
(10 points)
2116750vacant promo spot excess spam General/Unknown 1 month ago answered
awaiting close
(10 points)
2116688Crossposting from Dreamwidth General/Unknown 1 month ago open
(10 points)
2116629crossposting problems General/Unknown 1 month ago open
(10 points)
2116582Language support General/Unknown 1 month ago open
(10 points)
2116536Custom PDF Template General/Unknown 1 month ago answered
awaiting close
(10 points)
2116436Your FAQ search doesnt work General/Unknown 1 month ago answered
awaiting close
(10 points)

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