Frequently Asked Question #427. How do I get HTTP headers?
HTTP headers is part of the data exchange between a server and a client. This technical information is important for the browser to work correctly.
LiveJournal Customer Care team can sometimes ask you for these headers in case you experience problems with LiveJournal pages. Below are the instructions on how to get HTTP headers of LiveJournal pages.
Press Ctrl+Alt+I or Ctrl+Alt+C (for Mac, use Cmd instead of Ctrl) to open "DevTools" in your browser. If this does not work, please make sure the Developer Menu is activated: press the cogwheel button at the upper right corner of the page, choose "Settings", press "Extensions" and then activate checkbox "Show Developer menu". Close settings
Switch to "Network" tab in DevTools.
Load the LiveJournal page you get an error at
Wait for all the elements to load, then choose the problem element name from the "Name (Way)" list
Paste the text of link to the screenshot in a new comment to your support request
Open "Answer headers" tab and repeat steps 8 and 9
After you have done this, copy the contents of the headers tab by pressing Ctrl+A — Ctrl+C. If you can not select all the text, take a screenshot.
Paste the text in any text editor (of picture editor, if it is a screenshot). Delete the cookie header (line "Cookie:...") from the text. If you took the screenshot, upload it to any file hosting (preferably the one with restricted access to files). Provide the text or the link to screenshot of HTTP headers in a new comment to your Support request.