Frequently Asked Questions

Have a question? Check our Frequently Asked Questions list for the answer! You can use the Categories links below to jump to a specific subject, use the search field to the right, or just scroll down the page to browse all the available FAQs. If you still need help, use the 'Ask A Question' link to send us your question.

• Quick Answers

  • How do I ...
  • How do I deal with spam?

• About LiveJournal

  • What is LiveJournal?
  • How did LiveJournal get started? Who runs it now?
  • How can I help?
  • How do I suggest new features or improvements for LiveJournal?
  • What are the official LiveJournal communities?
  • Where do I go for help using LiveJournal?

• LiveJournal Features and Navigation

  • How do I change the appearance of the main LiveJournal pages?
  • How do I view LiveJournal in a different language?
  • How do I simplify the appearance of LiveJournal and minimize bandwidth or data usage?
  • What is LiveJournal Maps? How do I add my entry to the map?
  • What is Social Capital on LiveJournal?
  • How does LiveJournal auto-detect my location? Where do I enter my location?
  • What is the "to-do list" feature?
  • What is the Hover Menu? How do I enable or disable it?
  • What is "The Eye"?
  • How can I see which other users have visited my journal? What is the My Guests feature?
  • How can I mark content as inappropriate for minors? What is the adult content setting?
  • What is the Ratings feature?
  • How do I customize LiveJournal ratings view?
  • Where can I find the latest entries posted to LiveJournal?

• Communication and Notifications

  • What is the Inbox? How do I communicate with other LiveJournal users?
  • What is LJ Talk?
  • How does my LiveJournal email address work?
  • How do I find people on LiveJournal? What is the Directory?
  • What is the "Find Your Friends" feature? Can I search for my email contacts on LiveJournal?
  • What is the Interests feature? How do I add or remove interests?
  • What is the Schools Directory? How do I find and add my school?
  • How do I subscribe to events on LiveJournal and receive notifications? How do I unsubscribe from events?
  • Why am I receiving unwanted email from or about LiveJournal?

• Accounts

  • How do I create an account? How do I get started?
  • What are my login options?
  • How do I invite a friend to join LiveJournal?
  • How do I delete my journal or community? How do I cancel deletion?
  • What should I do if a LiveJournal user dies? What is "Memorial" status?
  • How do I validate my email address?
  • How do I change my email address?
  • How do I change my username?
  • How do I change my password?
  • What if I forgot my username or password?
  • Why can't I have a particular username? Can I have the username of an abandoned account?
  • How do I choose a secure password and keep my account secure?
  • What should I do if someone breaks into my LiveJournal account?
  • How do I make sure I am completely logged out of LiveJournal?
  • What is a secret question and how do I use it?

• Accounts and Packages of Service

  • Can I use LiveJournal for free? What additional service packages are there in LiveJournal?
  • What are the account with Professional package of service benefits?
  • Why do I see ads on LiveJournal? How do I remove ads from my journal?
  • What can I do in LiveJournal for free?
  • How can I log in to LiveJournal with OpenID, Facebook, Twitter, or Google? What is an identity account?
  • How can I log in to LiveJournal with OpenID account?
  • How does LiveJournal decide which ads to show me? What information do you share with advertisers?
  • What happens to my account if my Professional package of service time expires?

• Paid Services

  • How do I buy Professional package of service?
  • How do I buy a Professional package of service for somebody else or for a community?
  • How do I set up automatic payments for my account?
  • How is my next automatic payment amount calculated? Why are some payments prorated?
  • Can I transfer my account with Professional package of service to another account?
  • What are Virtual Gifts? How do I purchase, remove, or disable them?
  • What can I buy in the LiveJournal Shop?
  • Why do I receive errors when trying to make a payment?

• Mobile Access

  • What LiveJournal apps are there? Where can I get them?
  • How do I post by email or text message?

• Journal Entries

  • How do I post an entry to my journal?
  • How do I tag my entries? Where can I manage my tags?
  • How do I update my Facebook or Twitter when I post to LiveJournal?
  • How do I make text bold, italic or centered? What HTML can I use in my entries and comments?
  • How do I add images to my entries, comments, or profile?
  • What is LJ-Like? How do I use it?
  • How can I publish an entry at a particular time in the future? What is a scheduled entry?
  • What order do my entries appear in my journal? How do I exclude entries from RSS feeds and friends pages?
  • What is a paid repost?
  • What is "I like this entry" button?
  • How do I set up previews for my sharings into social networks?
  • How do I add a link to another journal or web site?
  • How do I embed videos, maps, and other media into my entries, comments, or profile?
  • How do I add a poll to my entry? How do I vote in polls or change my vote?
  • How do I add my current location, mood, and music to my entries? How do I change my mood theme?
  • How do I hide part of my entry behind a link? What is an lj-cut or lj-spoiler tag?
  • What is a repost button? How do I add one to an entry?
  • What is LJ Give? How can I donate LJ Tokens to another user?
  • How do I make an entry stay at the top of my journal? What is a sticky entry?
  • What is the Related Entries feature?
  • What is the "Disable Auto-Formatting" option?
  • How do I edit or delete a journal entry?
  • How do I delete all my journal entries without deleting my account?
  • Does LiveJournal delete my old journal entries?
  • How do I search my journal? How can I find a particular entry or comment?
  • How do I download all of my journal entries?
  • How do I print my journal entries?
  • How do I import my entries from another journal or journaling site to my LiveJournal?
  • Can I link my journals together? How do I update another journal without logging out?
  • What is the "Memories" feature?
  • What is the "Calendar/Archive" feature?
  • How to make a new entry in otdam_darom community

• Troubleshooting

  • Why am I having problems accessing pages on LiveJournal?
  • Why can't I see the most recent version of a page? Why won't my journal or friends page update?
  • Why am I being logged out of LiveJournal? How can I solve this problem?
  • Why do I receive errors when logging into LiveJournal?
  • What browsers are officially supported by LiveJournal?
  • Why my journal/community/entry does not participate in LiveJournal Ratings?
  • How do I get HTTP headers?
  • Why don't I receive emails from LiveJournal?
  • Why can't I reply to comments in email?
  • Why is my IP address detected as an open proxy? Why am I marked as a source of spam?
  • Why don't my images display? What is remote loading?
  • Why is my journal or Friends page displaying incorrectly?
  • Why do I receive an "irreparable invalid markup in entry" error?
  • Why do I receive an "incorrect time value" error when I try to update?
  • Why don't my journal entries show the correct date or time? Can I use 12-hour time?
  • Why don't journal entries show up where they should?
  • Why are there invalid characters in my profile, interests, or entries? Why do I receive a "Bad Unicode Input" or "Invalid Text Encoding" error when I try to edit them?
  • Why am I getting a Post Too Large error? What is the maximum entry size?
  • Why does LiveJournal display incorrectly in my browser?
  • How does LiveJournal use cookies? How do I delete LiveJournal cookies from my browser?
  • What is the Error Console? How do I open the Error Console in my browser?

• Userpics

  • What are userpics? How do I upload them?
  • What are the requirements for uploading a userpic? Why am I getting an error?
  • How many userpics can I have? How do I get more?
  • How do I delete a userpic? What displays in entries and comments when I delete a userpic?
  • How do I use a different userpic? What are keywords?
  • What are userpic comments?
  • What are the content restrictions for userpics?
  • Where can I find userpics? How do I give credit for a userpic?
  • What happens if the maximum number of userpics for my account changes?

• Comments

  • What are comments? How do I enable/disable commenting?
  • How do I control who can post comments in my journal?
  • What is comment screening? How do I set my screening options?
  • Can I edit/delete/screen/freeze a comment I posted or that was posted in my journal?
  • How do I ban/unban a user from commenting in my journal?
  • What is Spam Protection? How does it work?
  • How does the spell checker in the new comment system work?
  • What is "Turn comment into post"?
  • How do I mark a comment as spam? What does this option do?
  • What is Comment IP Logging? What does "this user is logging my IP address" mean?
  • Why don't my comments show the correct time? How do I set my time zone?
  • I don't have a LiveJournal account. Can I still comment?
  • What are pingbacks?

• Friends & Security Levels

  • What are Friends? How do I manage my Friends list?
  • How do I control who can read my journal entries? How do I view only journal entries with a certain security level?
  • What are custom friends groups? How do I set them up?
  • How do I make all my journal entries Friends-Only, Private, or Public?
  • Where can I read the entries my Friends post? What is a Friends page?
  • Can I ban someone from reading my public journal entries?
  • What can people who Friend me see? Can I remove people from my "Friend Of" list?
  • How do I let someone from another site read my Friends-Only entries?
  • How do I set a nickname for a friend? What is the notes feature?

• Communities

  • What is a community?
  • How do I find a community?
  • How do I join a community and read its entries on my Friends page?
  • What is "watching" a community? How do I separate them from the rest of my Friends page?
  • How do I hide communities that I am a member of?
  • How do I leave a community?
  • How do I post an entry in a community?
  • Why can't I post an entry in a community?
  • How do I edit or delete an entry in a community?
  • Can I cross-post an entry in multiple journals or communities?
  • What are sponsored communities? How do I set one up?

• Community Management

  • How do I create and manage a community?
  • Who owns a community?
  • What is a community maintainer?
  • What is a community moderator?
  • What are the membership and posting settings for my community?
  • How can I add or remove maintainers in my community?
  • How do I add users and grant posting access to my community?
  • How do I remove, ban, or unban a user from my community?
  • What is a community email? How do I send an email to all community members?
  • How do I make my community Members-only?
  • How do I mark a community entry as spam? What does this option do?
  • What are moderated communities? How do they work?
  • What can I do with a community I no longer want?
  • How do I give another user ownership of my community?
  • What can I do if a community owner has abandoned their community? What if there is spam in a community I read?
  • How will other users find my community? What can I do to make my community easy to find?

• Scrapbook

  • How do I upload images to Scrapbook?
  • Where are my video albums? How do I upload videos to my entries?
  • How do I manage my Scrapbook images?
  • How much storage space is available for me? Which files can I upload?
  • How do I control who can see my Scrapbook pictures?
  • How do I post pictures from my Scrapbook to my journal?
  • What are albums? How do I create and manage my albums?
  • Why can’t I upload an image to Scrapbook?
  • How to migrate my images from other photohostings?

• Journal Customization

  • How do I customize the look of my journal or community?
  • What can I easily customize? Which options are supported by each public layout?
  • How do I add a background image?
  • How do I change the font type or color used for my entire journal?
  • How do I add a counter and track visitors to my journal?
  • What is a custom userhead? How do I get a custom userhead?
  • How can I buy a premium theme for my journal? What is the Themes shop?
  • How do I change the appearance of my comment pages or other users' comment pages?
  • How do I add external content/free text/"widgets" to my journal?
  • What is a Link List? How do I add one to my journal?
  • Why can't I use certain styles or customization options?
  • Why can't I use HTML embedding tags, JavaScript, or Flash on LiveJournal?
  • What is the navigation strip? How do I modify its settings?

• Advanced Journal Customization

  • What are the common advanced customizations?
  • How do I create a custom mood theme?
  • How do I add background music to my journal?
  • How do I create a custom style from scratch?
  • What are the different style layer types?
  • How do I embed my LiveJournal into my website?
  • How do I forward my domain to my LiveJournal?
  • Where can I learn more about advanced customization?

• Syndication

  • Where can I get RSS, Atom, or other data feeds of my journal?
  • How do I watch feeds on my Friends list? What are syndicated accounts?
  • Can I edit or delete a syndicated account? Who owns a syndicated account?
  • Why might a syndicated account not update correctly?
  • How do I read my protected entries via RSS?
  • My content is being syndicated onto LiveJournal and I don't want it there. What can I do?

• Client Software

  • Troubleshooting for LiveJournal apps
  • Can I update my LiveJournal with a client from another site?

• Conflicts with Other Users

  • How do I contact the Abuse Prevention Team?
  • Someone is harassing me! What steps should I take?
  • What should I do if I'm receiving harassing or unwanted comments?
  • What kind of material is prohibited on LiveJournal?
  • What can I do if someone added me to their Friends list without my permission?
  • I'm being stalked or otherwise threatened on LiveJournal. What should I do?
  • What are my responsibilities as a maintainer of an adult-oriented community?
  • What is LiveJournal's policy on account selling or trading?
  • What are LiveJournal's policies regarding commercial activity, spam, and other forms of promotion?
  • My account has been suspended! How can I get it back?

• Working with Other Sites

  • How do I control whether my journal and entries appear in search engines?
  • How do I have my Twitter updates imported daily to my journal?
  • How do I share my entries on Facebook, Twitter, Blogger, and other services?
  • How do I use my LiveJournal account to log in to another website with OpenID?
  • How do I notify Weblogs.com about updates to my journal?
  • How do I use Google Analytics and Google Webmaster Tools with my journal?
  • How do I import my entries from Facebook to LiveJournal?
  • What is Instagram digest?
  • How do I convert my identity account into a standard LiveJournal account?
  • What should I do if a LiveJournal user is using my bandwidth without my permission?

• Cyrillic Services

  • What are Cyrillic Services? How can I opt in or out of these services?
  • What is LiveJournal Magazine?
  • What is "Domain RF"?
  • What is Promo? How can I promote my entries on LiveJournal?
  • What is Calendar Promo?
  • What is Promo in journals?
  • How can I promote my entries in other journals/communities?
  • How can I add a Promo slot to my journal or community?
  • What is Promo in comments?
  • What is Promo in Feed?