Chris ([info]molanphy) wrote,
@ 2005-07-13 07:22:00
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Current music:Kanye West, "Diamonds from Sierra Leone"

THE UNION: JACK?

    More variety? Underplayed songs? Clever mixes? Hey, isn't this what we said we wanted? Why we aren't thrilled about Jack, commercial radio's version of free-form FM.




Like Jack White, I've been known to quote my favorite scenes from Citizen Kane. And recently, as I've been listening to the radio, one particular scene has been running through my head. Charles Foster Kane has just lost his gubernatorial bid, and while he's feeling sorry for himself, his best friend tells him off:

    KANE: All right, if that's the way they want it, the people have made their choice….

    LELAND: You talk about “the people” as though you owned them – as though they belonged to you. Goodness! As long as I can remember, you've talked about “giving the people their rights,” as if you could make them a present of liberty – as a reward for services rendered! Remember the working man? ... You used to write an awful lot about “the working man.” Well, he's turning into something called organized labor. You're not gonna like that one little bit, when you find out it means your working man expects something as his right, not as your gift.

Imagine, for a moment, that in this scene, Charlie Kane is big radio – Clear Channel, Infinity Broadcasting, those behemoths – and that "the people" have been given, not picket signs and union delegates, but iPods.

This is the best way to explain the across-the-board scorn being heaped on Jack, an FM radio format that's sweeping the country.


IF you live in a big city, by now you almost certainly have a Jack on your radio dial – or a Bob, a Ben, or some other three- or four-letter dude's name. The operative word is "dude": according to the inventors of the format, "Jack" and his brethren are supposed to remind you of your awesome buddy from college, the guy who'd play cool mixes of music at parties – format-free, mass-appeal, always catchy, a spectrum of songs crashing into one another. The Jack programmers call these juxtapositions "train wrecks."

According to a recent Billboard article, Jack was invented by a Canadian radio executive about four years ago. The story, however apocryphal, is that this program director went to a birthday party filled with thirtysomthings and discovered that they didn't like half the stuff the local classic-rock station was playing. After doing some research, he discovered that there were gaps in rock and pop history that most FM stations were underplaying, or avoiding entirely.

There were underplayed disco songs, like "Cherchez La Femme," "S.O.S." or "Pick Up the Pieces." Near-hits or non-hits from the '80s, by now-revered new wave bands like the Cure and Talking Heads. Old funk songs abandoned by R&B radio, from the likes of the Gap Band or Zapp. Forgotten one-hit-wonder songs like Melanie's "Brand-New Key," Matthew Wilder's "Break My Stride" or Jane Child's "Don't Wanna Fall in Love." That third or fourth single from a big album that never gets played anymore: Def Leppard's "Armageddon It" instead of "Pour Some Sugar on Me"; Dire Straits's "So Far Away" instead of "Money for Nothing." Seemingly cheesy songs that people still secretly like: Haddaway's "What Is Love," Roxette's "The Look." And all of these songs are so well-liked and catchy that they could coexist in the same mix. You could crash big hits against lost classics, rhythmic songs against hard-rock songs, and as long as most of the lesser-played songs sounded familiar but didn't suffer from eternal radio burnout, they worked together.

This concept may not be news to you – hey, playing songs we're not sick of! what a concept – but in the world of post–Clear Channel, "narrowcasted" radio, this amounted to a revelation. Radio playlists have shrunk to as little as 100 songs over the years; at an average "top 40" station, only about 30 songs get genuine regular airplay. True free-form FM radio hasn't existed since the '70s (except at low-wattage college stations, which never played hit records, anyway).

The Canadian PD's concept wasn't totally "free-form," either; he intended to play a steady diet of proven hits. But it did feature a rotation of hundreds or even 1,000 songs, scores more than the average classic-rock or adult-contemporary station would play, to say nothing of top 40. His mix would even place current songs next to decades-old tracks, something AOR (album-oriented rock) stations used to do but basically haven't done in about a decade; even in AOR's heyday, those stations would never put a disco or R&B song next to Pink Floyd. The goal: to create what PDs call "Oh, wow!" moments – juxtapositions that turn your head, or songs you haven't heard since high school.

Launched in the winter of 2002, Winnipeg's "Bob-FM" was an instant smash. By year's end, a version named "Jack" launched in Vancouver. Within two years, every major Canadian radio market (except Montreal) got a Jack, Bob or Ben. By 2003, U.S. programmers tested the format, and now, less than four years after its launch in Canada, Jack/Bob/Ben has appeared in almost every major U.S. city.


THIS rapid colonization has not come without controversy. In Philadelphia, two seemingly unrelated events caused fan outrage: the shutdown of much-beloved modern rock station Y100 (replaced by a Latin station) and the near-simultaneous appearance of a Ben-FM halfway up the dial, going after the former Y100 demographic. In Boston, a long-beloved dance-pop station flipped to Jack last spring. (My favorite Bostonian and best friend, Ed, is up in arms: "'Jack'?!" he wrote me two months ago. "What the hell is that?")

But these skirmishes were nothing compared to New York City's recent declaration of war. In June, WCBS-FM, a decades-old titan of New York radio and the creator of the oldies format back in the early 1970s, flipped to the Jack format, and all hell broke loose.

Imagine if the New York Mets were suddenly, unceremoniously replaced by a professional lacrosse team, and you have some idea of the shock and outrage expressed by radio listeners across the city – old-timers, blue-collar guys, even under-40s who loved pre-disco pop and had come to regard WCBS as an institution. There's actually a Wikipedia entry that details the whole controversy, complete with links to jeremiads in the New York Post and Daily News and expletive-laden quotes from no less than Mayor Mike Bloomberg. My own Dad recently offered his novel theory that WCBS was a public trust, and the government should step in.

Clearly, Jack's takedown of a half-century-old radio station was, for many, the final straw. But I started to notice angry comments from columnists and friends of mine months ago, whether they had a Jack station in their town or not. Fueling the suspicion is the fact that Jack is almost invariably DJ-free – the better to cram in more songs per hour – and thus creepily impersonal; this has added fuel to the ongoing debate over Clear Channel–style consolidation and the de-localization of radio. Just last month, Naunihal, an old college friend in South Bend, Ind., e-mailed me a New York Newsday article with his own colorful subject line: "Bob? Jack? These are radio formats? WTF?" In short, people feel cynical and even a little threatened by Jack.

Even before I started listening to the new WCBS a few weeks ago, I sort of wondered what all the fuss was about. Did my Dad really think he'd go to his grave (hopefully no sooner than 2030) listening to Cousin Brucie's "The Doo-Wop Shop"? Wouldn't my friend Ed in Boston rather listen to a station that played catchy dance songs and classic rock songs and good pop songs, rather than just dance songs?

Straight-up: Hasn't everybody who's listened to FM radio in the last 20 years wished, begged, demanded that stations stop playing the same songs over and over, stop insulting our intelligence by assuming we only listen to one tiny format, bring back the element of surprise? However stupid its name, isn't the Jack format exactly what we've all asked for?

It's easy for me to say this – Jack is aimed squarely at my aging Gen-X ass. As free-form as Jack claims to be, Jack loves him some '80s: a glance at WCBS's current playlist reveals a lot of MTV-era gold. While our buddy Jack will reach back into the '60s to play the Beatles or the Doors, or reach forward to the '00s to play OutKast or Kelly Clarkson, any song he picks had better sound decent coming after Adam Ant's "Goody Two Shoes."

Replacing the '60s/'70s-centric WCBS with a new '80s-centric WCBS is just trading one demographic for a younger one, even if the new WCBS does occasionally play "Twist and Shout." So it's understandable that fans of doo-wop or Motown, who grew up with Cousin Brucie's WCBS, would feel like they'd been put out to pasture. On the other hand, I have never had much sympathy for "classic" pop fans who feel popular music went off the rails after "The Hustle." If your real problem with Jack is a problem with femmy '70s drag-queen music and foppish '80s mousse-hair music, take a number and sit down, buddy.

I am enjoying Jack as far as it goes – the morning when they segued from Depeche Mode's "People Are People" into Frank Sinatra's "Theme from New York, New York" blew my mind – but that may be because I have such low expectations for commercial radio. Don't we all?

This, in fact, may be another root cause of Jack hateration: 30 years of narrowcasting have conditioned radio listeners to expect a comforting, limited format, and the whacked-out variety of Jack just weirds them out. My friend Ed forwarded me this comment from a fellow hater of Boston's Jack: "People don't tune into a station that 'plays everything' HOPING that MAYBE they MIGHT play a song or two that the listener actually wants to hear, while suffering through 30–40 minutes of stuff they hate."

In other words, if you've decided that you're a rock guy, you're never going to tolerate Sister Sledge or Technotronic, no matter how interestingly they're mixed together. You want your radio station to narrowcast. This reaction is understandable but seems Stockholm-syndromesque to me. Have we really ceded that much of our tastes to our captors?

But I think the real problem with Jack is that it promises more than it delivers. To paraphrase Charlie Kane's friend Leland, the people have already tasted freedom, and they're not going to accept a watered-down version of freedom just because some media impresario deigns to offer it to them.


THE invention of Jack in 2001–02 coincided perfectly with a far more influential invention, the iPod. Right around the time that Canuck was attending his fateful birthday party, Apple's first music devices were rolling into stores. Within weeks, cultural critics were praising the iPod's (then) least-heralded feature: shuffling, which on early iPods was a feature buried in a menu. (Within a year, Apple wisely moved "Shuffle Songs" to the iPod's top screen.)

Sure, the ability to randomly play back the songs on a CD, or a half-dozen CDs, had been around since the '80s. But, in ways not even Steve Jobs anticipated, the act of filling a device with hundreds or even thousands of songs you love and then letting the device randomly create your very own radio station was powerful and unprecedented. This went beyond CD shuffling, beyond mixtapes, beyond your cool college roommate; this was a nonstop personal soundtrack that managed to surprise you and comfort you at the same time.

When interviewed by Billboard and the other media rags, the programmers of the various Jack stations across the country invariably make iPod comparisons. "An iPod on steroids" is their favorite quip to describe the format and its seeming randomness. It is a handy shorthand, especially as the iPod has come to represent musical freedom and genre ecumenicalism to a generation of music fans.

But the fact is, this shorthand is kind of a lie: "an iPod on a diet" is more like it. Even at its best, Jack has limits, and a couple of days of listening to the format reveal them. Meanwhile, even if you're only carrying around an iPod mini, with its 1,000-song capacity, you've already got access to more songs than a Jack station is rotating. Better yet, you picked them.

What's more, the songs on your iPod probably span more genres than the Jack station will ever play. By definition, Jack only plays hits, or at least well-known songs; that cool but little-heralded album track isn't going to make their cut. And as admirably wide-ranging as Jack's selection is, it's not like they're playing hardcore hip-hop, twangy country or actual indie-rock; if "U Can't Touch This," "You're Still the One" and "Float On," respectively, don't satisfy your genre fix, you're going to be reaching for your iPod. Conversely, if your idea of genre balance is, say, lots of hip-hop, a smattering of country and no '80s pop music at all, your iPod, not Jack, will provide that for you. And you'll still have the pleasure of not knowing what song's coming next.


MAKE no mistake: as mainstream, shamelessly commercial radio goes, Jack is pretty awesome. If I could program a high-cuming radio station in a big city with a library full of hits, it might sound like Jack. The format has reclaimed songs I thought I'd never hear on FM radio again, on college radio or anywhere – who else is playing the Fixx's "Red Skies" or George Clinton's "Atomic Dog" these days? On a long car trip without a tape deck, Jack would be a godsend. A few hours ago, WCBS/Jack in New York played, swear to God, Foo Fighters' "My Hero" back-to-back with Kool & the Gang's "Fresh." Who does that?

Oh yeah – your iPod does. And it knows what you love and what you hate, knows just how far to push you and what you call a "hit." In just one hour of shuffling my iPod last night, I heard the Shins, Ghostface Killah, Snow Patrol, a Beatles/Goldfrapp mashup (illegal, of course), the Velvet Underground, Norm Greenbaum's classic "Spirit in the Sky," Eminem, Britney Spears and the Decemberists – only a couple of them would be likely to appear on a Jack playlist anytime soon.

How can even a wide-ranging FM format like Jack seriously expect to compete with my iPod? Answer: it can't, it shouldn't, and that's okay with me.

I say, let's all calm down and welcome Jack into our lives – it's a damn sight better than anything commercial FM radio has produced since the '70s. But we've all lost our innocence, and if Citizen Jack thinks we're going to fall to our knees and thank him for liberating us, he's bound to be disappointed. Musical freedom is our right, not his gift.


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Excellent post as always...
[info]obifu
2005-07-13 01:42 pm UTC (link)
I'm dating myself, but I was devastated when Y100's predecessor WDRE went off the air. DRE pretty much defined my musical tastes from junior high through my freshman year at college. Nirvana, Beck, Smashing Pumpkins, The Clash, Pixies was pretty much what I wanted to hear. I suppose it was dated at the end, but I kind of expected it to become MY oldies station. I remember staying in on a Saturday night to listen as they went off the air during a goodbye concert.

Living in New York this past year, I couldn't tell you anything about the New York radio scene. I just love my IPOD shuffle. I keep only full albums, and try to rank every track religiously. Every couple days I'll pull down a new mix of music from my library, selecting "Play higher ranked songs more often". I get most of the tracks I want, along with the more obscure stuff.

The only drawbacks to my system is the effort of finding new music(which is why I always ask you what you're listening to), and not knowing the actual song titles when I'm listening to my shuffle(no screen). It works for me.

(Reply to this)

I know Jack!
(Anonymous)
2005-07-14 11:30 am UTC (link)
We have a very similar situation to Philadelphia here in Baltimore. The very popular 99.1 WHFS was replaced with a Latin station, which REALLY sucked. Then, up the dial, 102.7 became JACK FM. It's not bad, but I want HFS back.

I agree with almost everything in your very well written evaluation of the situation. The one thing that I want to point out is that the iPod isn't really doing anything new to me.

Geeks like me have been ripping our CDs to our hard drives for a LONG time. I ripped my whole collection back in 1998. So, the iPod is just a twist on something us geeks have been doing for years :)

Geeks rule!

Tom McK

P.S. Everytime the "guy" comes on between songs, I expect him to say "You don't know Jack!"

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Re: I know Jack!
[info]molanphy
2005-07-14 03:34 pm UTC (link)
The one thing that I want to point out is that the iPod isn't really doing anything new to me. Geeks like me have been ripping our CDs to our hard drives for a LONG time.

Sure, and Napster predates the iPod too. But the idea of carrying around gigabytes of randomizeable music in a truly portable package was pretty much invented by the iPod; prior to its launch, the only hard drive–based MP3 players on the market were the size of a think, heavy Discman; and their interfaces were so poorly designed as to make shuffling moot.

I brought up the iPod for two reasons. One, it's the metaphor most Jack PDs use to describe their format. And two, the iPod has brought musical breadth to the popular masses – to the non-geek. Even the stanuchest geek will agree that prior to the iPod, carrying around digital music was a fairly cumbersome affair. And just because some eggheads found ways to move lots of MP3s around in the late '90s – putting hard drives in their car stereos; ripping MP3s to CD and finding a Discman to play them – doesn't mean the hoi polloi were doing the same.

Like everything else Steve Jobs and his minions have done, he didn't actually invent a damned thing with the iPod (cf. the Macintosh/Xerox PARC) – he just made it smarter, better-packaged, cooler. And for most people, that was the breakthrough.

All that said, I know plenty of people who have mixed feelings about Jack that don't own iPods or prefer radio to MP3 ripping (Naunihal, I'm looking in your direction). But the iPod is symbolic of a larger postmillennial trend: genre freedom, Big Media freedom, the multichannel metaverse. Even the most passive radio listener (and as any radio executive will tell you, most radio listeners are passive, which is why innovations in radio are so slow-moving) has now come to expect that a world of media spanning eras, genres and providers will be theirs for the taking. The guy who listens to Internet radio, or satellite radio, or just stumbled across an audio channel on his DirecTV dish, now knows he can get a lot more music than the average FM station provides anytime he wants. So Jack comes along and promises him freedom, and he shrugs.

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Brownian DJs
(Anonymous)
2005-07-25 03:53 pm UTC (link)
Two radio stories that may or may not apply:

* I was listening to local radio -- I think WFMU? -- and the DJ came on to announce that the Elvis Costello song she had just played was "not one I would have picked." She then went on to announce that her iPod was acting as DJ and was set on shuffle. Aren't they _paying_ you to pick songs, lady?

* Just got back from road trip yesterday; for a couple of legs the iPod had been packed so I was listening to radio. One station followed Neil Young's "Heart of Gold" with Lou Bega's "Mambo #5". It might have been a Jack or Billy-Bob station or whatever, but the transition was so awful that I reached for the dial anyway.

* Off-topic: on a late-night drive, I heard "Submission" by the Sex Pistols twice within an hour on two different stations. Is the song enjoying some renaissance I'm unaware of?

-- ME-L

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sometimes it's the way it's done, not just what is done
(Anonymous)
2005-08-12 06:45 pm UTC (link)
a couple of points:

1) Jack in Boston is reviled not just for replacing the dance-pop station (which i loved for its very upbeat cheesiness), but because the songs it plays are lame and often BAD. I can't keep the station on for more than one song before they give me drivel.

2) narrowcasting is not such a horrible thing in the context of the full range of the radio dial. Sometimes I want all dance pop all the time; other times I want college radio, or classic rock, or classical -- depends on mood, and I always have the right to simply change the station. The problem arises when there's no other kind of station to change TO.

and I completely agree, my laptop's music shuffle kicks the ass of anything I can get on any of the Jacks.

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[info]underwhelming
2005-10-11 06:43 pm UTC (link)
Great post. One thing that's lost in a lot of the Jack analysis: in Canada, even Jack has to abide by the CRTC's Canadian content rule. Pre-Jack, if you were a current-based station, you played a lot of songs in current rotation that weren't necessarily hits because you had to comply. With Jack, you can satisfy a lot of that requirement AND create some "oh wow" buzz with gold like Jane Child, Glass Tiger, Men Without Hats, Trooper, etc. How many of those artists/titles don't get spun if there's no Canadian content rule? Hard to say. Realistically, on an American Jack, there's 3-4 songs an hour that are stretches (Jane Child included, which I heard on a Jack the other day). Which means, in theory, the U.S. Jacks should burn out quicker than the Canadian ones. The nice thing about iPod: you can do a "format flip" every day if you want. Yes, Radio iPod Jack ain't.

For an early analysis of Jack's ratings impact, check out Sean Ross at Edison Research if you haven't already.

http://www.edisonresearch.com/home/archives/2005/06/post.html

(Reply to this)(Thread)

Great data, thanks
[info]molanphy
2005-10-11 09:30 pm UTC (link)
That's a fascinating study, and it confirms a lot of what I've been hearing about Jack: people are curious enough to check it out but don't stick around for long.

I also notice that the presentation is based on Winter 2005 data and, therefore, doesn't include the launch of Jack in New York City, which according to some local media pundits here has been a disaster: 101.1 FM plummeted in the overall Arbitrons after its first quarter of listenership.

I am convinced, though it does not make me proud to say so, that New York radio listeners are the proverbial mouse-with-a-drug-lever: when it comes to radio, they want what they want, and only what they want, now, or they're outta there. I.e., they are impatient with a format like Jack – they don't want variety, they want only the narrow format they want and do not have the patience to wait through even one song from a different genre. I am convinced that the narrowcasting trend that has swept radio in the last quarter-century was invented and incubated here.

The other interesting tidbit in the presentation is on the "quality" of the demos listening to Jack: i.e., well-educated, high earners. This could make Jack the Buffy the Vampire Slayer of radio: eternally low ratings, but the people who are tuning in are so hotly desired by advertisers that the program survives for years.

P.S. Don't think I've ever seen your LJ handle. As Arthur, King of the Britons, might say: Who are you who can summon fire and Arbitron PowerPoint presentations at will?

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