Well, to be fair, it’s not Kroger. It’s one guy. I just got back from Kroger, where this week they’re having a buy two, get three free sale on Coke and Pepsi. Mix and match? Well, I don’t see any signs which say the offer only applies if you buy only Coke or only Pepsi, so I get a couple bottles of the sublime Cranberry Splash Slice (it’s back in stores already? YAY!) and a few bottles of Coke. I’m walking out the door and I realise they haven’t given me my discount. Manager 1 passes me off to Manager 2, who tells me it’s not mix and match. We go look at the shelves. The same tag advertising the deal is affixed to every slot on the shelf, and the fine print says “One offer per household”. “Well, you still can’t mix and match,” she tells me. OK, I say, I’ll just return the soda, which is where M2 passes me back to M1. He proceeds to ring it all up, hand me my cash ($9.05 to be precise) and I walk away. I’m halfway home when it hits me: A two litre bottle of soda is $1.99, with .10 CRV (the bottle tax) and .17 sales tax (that’s 8.25%). I’m short $2.26. *sigh*
I wheel the car around at the next light and head back, upset but not really angry. The fifth bottle was off to the side, and I can see how he missed it. I assumed he got it, so it’s as much my fault for not asking as his for missing it. I park. I go in, and see M1 walking down an aisle. I call out to him but he doesn’t hear me. He stoops to pick up a piece of trash and for a moment turns and locks eyes with me, whereupon he all but runs for the back, knowing I won’t follow. NOW I’m angry. Sonuvabiscuit knows he shorted me and doesn’t want to deal with me. Either he doesn’t want to have to admit he did it, or he thinks I’m Joe Nuclear ready to shout my lungs out at him. I’m actually just interested in my $2.26. So I find M2, and tell her what’s wrong. Her response? Did she say, “Oh, I’m terribly sorry sir, let me get that for you, and here’s a $(token amount) gift card for your trouble!”? Or did she sigh heavily and walk to the register and then in a near-surly manner give me my money back and then hand me a $5 gift card while saying “Here’s $5 for your headache” in a tone which made me think it was coming out of her paycheck? Guess.
So I’ve got $5 to spend at Kroger. I’m not really sure I even want it, honestly, but $5 is $5. Maybe I’ll go back, buy some soda and then use the rest on a candy bar. Or maybe I’ll buy a steak. Whatever; I just know I’m not going back there for a while.