| Customer service and just a blargh kind of day |
[09 Jul 2008|08:24pm] |
I'm not really sure, maybe it's just me, but...
when you're an employee of a company and you're one who deals DIRECTLY with a companies customers, when you're talking to a co-worker or a friend when you have nothing else to do, and a customer comes up to you to either buy something or ask you a question, don't you think it would be best to PUT YOUR DAMN NOT WORK RELATED CONVERSATION ON HOLD AND TAKE CARE OF YOUR CUSTOMER?
It's something that bothers me when I'm at work, as I do believe it's good customer service to try and help the customers FIRST to the best of your ability, and then, only when you are finished with that customer, do you go back to your conversation with your friend / co-worker. AND when you ARE helping your customer, it's NOT POLITE to keep talking to your friend / co-worker, totally ignoring the fact that your customer is really there and buying something. Yes, lady at the Quick Chek earlier today, you could have put your conversation on hold and at least told me the damn total of my order. It's called customer service. Better yet, it's called COMMON COURTESY. It took me having to say Hello and Have a good day for you to even really accknowledge that I was even really there. Your friend was nice enough to step away from the counter to let me step up, but you CONTINUED your conversation for another 30 seconds before even making a move to step to your register.
And to the jackass man who works in the deli sandwich area, I have not liked you since you first started working at that Quick Chek. The ONLY customers you are courteous to in ANY way are your friends. You just slap peoples orders together, SOAK the breads in at least a gallon of mayo or oils or vinegars or butter, even when your customers tell you they want VERY LITTLE, the food you make is HORRIBLE, you BAD MOUTH and humiliate your customers right out for EVERYONE to hear when you're beating your damn chest and acting like a fucking ape when your friends are around, and you outright insulted possibly the NICEST person that works at that store. Yes, you damn chest thumper, I FUCKING HEARD YOU when I was making my iced coffee earlier today. Yes, I actually have real BOOBS, hips, and an ass. I DON'T wear skimpy shit... EVER. I was wearing a slimming shirt today and yes, I thought I looked kinda cute today. But trust me, I WOULD NOT LET YOU FUCK ME. I'm not like so many of the idiots from my town are, I'm NOT AN EASY SLUT. And as for that comment about your co-worker... she's the NICEST of every one that works in that damn Quick Chek. She's the oldest, yes, but she treats we, the customers, with respect and shows us the courtesy that you NEVER show your customers. What, you don't like her because, of heaven forbid, she ACTUALLY DOES HER FUCKING JOB and aces in customer service while you wouldn't know what it meant to help a customer if it slammed into your head like a wrecking ball?
Why this asshole is still being allowed to work there at the Netcong Quick Chek, I don't know. I think I'm going to have to ask Trent next time he visits ShopRite for his groceries ( friend who used to work in our produce department, but quit and went to work night shift at the Quick Chek in the center of town ).
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In other news, renewed my drivers license for the next four years. The procedure to do so seems to change every time I'm at the DMV agency ^^;. It's SO much faster than it was just four years ago! Then again, this time I around, I have my state birth certificate on hand, a checking account, and bills to my name, so that made things go so much faster. That, and there is actually a semblance of order at the Randolph agency! I think I was in and out of there in under 10 minutes today! Even the photo processing process was a lot faster. No having to wait to have your photo taken, it's all super fast now, and I'm digging it. AND you're given the option to use your old license photo or use the new one, which I like ( I went with the new photo, BUT I do like that they now give you the option ). AND I'm now listed as an organ donor on my license. ^__^ I can't donate my blood anymore, because of how low my blood pressure is normally, but I can still help someone somehow after I pass away. Hey, I plan on being cremated anyway, so why not give whatever usable organs I have left whenever I pass to someone alive who could really use them?
Mailed out stuff to my big sister in California, and stuff to my little brother and his family ( ouch! INSURANCE OUCHIE on my wallet! Oo;;; ).
Got a free magnetic massage from a friend of my neighbors, which was very nice!
And spilled tomatoe sauce all over my brand new robin's egg blue hoodie when making dinner tonight T^T. Luckily, I attacked it with Spray and Wash with Resolve, and got into the wash with my lights, and used BAM! in the wash. No stain! HAPPY!
Aaaaaand, after I get back from the gym, I get to rinse the conditioner out of the manes and tails of the 8 newest additions to my pony herd, then get back to finishing the painting on my pegasus custom.
I now have the Sweet Celebrations Family ( mommy, daddy and baby, making two SC babies in my herd now ), Moondancer, Galaxy, Twilight, and the new Pinkie Pie with the detachable kite and the new Toola Roola with the tote bag and blankets ( both come with stickers ). The 2008 San Diego Comic Con pony should be on her way sometime next month, and the MLP thermos will HOPEFULLY be here soon.
Still need to hunt down some other ponies for my partner in the Slaughterhouse Swap on the Arena, though. AND pick a "toy" from the local adult shop for them. Hmmmm... what should I get them? ;b
Gotta run, laundry is finishing up and I need to get to the gym.
~~Bee
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