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Request #1543463

From:	mit_souko
Account type:	Plus Account
LiveJournal:	username: mit_souko style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom, email validated?yes cluster: Steaksauce (#1); data version : 8 scheme: horizon; language: en_LJ underage? no
Is JavaScript enabled:	yes
Request sent from Beta:
Photo hosting migration:	done
Support category:	Troubleshooting [previous\|next]
Time posted:	Mon, 10 Sep 2012 18:08:41 GMT (8 months ago)
Status:	closed (10 points to markf)
Summary:	Problem uploading images

Original Request:

I have in the past easily uploaded and posted pictures. Today, my pictures seem to take for ever to upload [over 3 hrs for no more than 1MB!]. Then, even if they do upload, I am unable to post most of them to my journal entry.

Please help!

Diagnostics: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

markf - markf

Answer (#5914925)
Posted: Thu, 13 Sep 2012 20:18:25 GMT (8 months ago)

Thank you for your report and I'm sorry for the inconvenience. This was a temporary problem which we believe should be resolved at this time. If you are still experiencing trouble, please try clearing your browser's cache. If that does not help, please reply so we can investigate further.

mit_souko - mit_souko

Comment (#5915013)
Posted: Fri, 14 Sep 2012 00:04:33 GMT (8 months ago)

I am now able to upload pictures to my albums, which of course is progress.

However, to post them to my journal entries, I have had each time to go to Profile-Scrapbook - choose album- image, and download from there. Then of course I have to restore the draft, etc.

It has not been possible to directly upload by clicking on "insert image". so it is a fairly slow and laborious process. But at least there is an improvement.

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