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Request #1531935

From:Jennifer
Account type:Unknown
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:not started
Support category:Troubleshooting [previous|next]
Time posted:Thu, 02 Aug 2012 21:36:30 GMT (9 months ago)
Status:closed (1 point to astronewt)
Summary:can't see friends update
Original Request:
Its been since July 4th, and its still not fixed I have tried contacting hues net for the problem and they have no clue what is going on, any idea when this will be fixed? I cannot see my friends updates I can only see public entries ? please help this is getting annoying thank you...
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.60 Safari/537.1
astronewtastronewt - astronewt
Answer (#5863967)
Posted: Thu, 02 Aug 2012 22:46:53 GMT (9 months ago)

Your Internet Service Provider uses a caching system, sometimes referred to as "turbo-charged" or "boosted" browsing, to improve overall load times for your entire browsing experience. For most sites you may visit, this is not an issue.

However, LiveJournal serves dynamic content, which is often only visible to logged-in users. When you try to view a new page, you will be served the cached version provided by your ISP instead of the most recent version from LiveJournal. Because of this, you will appear to be logged out when the page loads, which will prevent protected content from being displayed to you.

This is an issue outside of LiveJournal's control and we encourage you to contact your Internet Service Provider again for assistance as they may be able to disable it for your account or for specific sites.

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