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Request #1530289

From:ext_1324295Brenna Nah Kerridwen
Account type:Plus Account
LiveJournal:username: ext_1324295
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: HotWings (#13); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:General/Unknown [previous|next]
Time posted:Fri, 27 Jul 2012 19:52:45 GMT (9 months ago)
Status:closed (1 point to coffeechica)
Summary:LJ account was cleaned out
Original Request:
Once again, all my entries, my friends, communities that I have joined have been dumped. At least this time my entries were not important but the last time it REALLY hurt. I lost bookmarks, friends and important data.

Is this going to become a purge every few months for the free accounts?
If so it REALLY SCKS!!
\
a very unhappy customer who wonders if I do shell out the money I can not really afford is this going to happen again??? AND AGAIN???
Diagnostics: Opera/9.80 (Windows NT 6.1; U; en) Presto/2.10.289 Version/12.00
coffeechicacoffeechica - Carrie: she tampered in God's domain
Answer (#5856509)
Posted: Fri, 27 Jul 2012 20:05:42 GMT (9 months ago)

Thank you for your report. We have investigated and found that you have 3 active accounts right now: 2 normal LiveJournal accounts in addition to this Facebook account. It may be that you're looking in the wrong journal. If you would like to retrieve a list of your usernames, please see the referenced FAQ. (The username of your Facebook account will show as "ext_1324295".)

I am unable to find any report from your previous account. I see you have one deleted & purged account that was likely from Facebook, Twitter, or another external site. If you have an old support request that you've made, and none of those usernames contain the information you're looking for, please reply with more information.

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