Home : Support : Request Board : Request #1526813

Request #1526813

From:splendid_romansplendid_roman
Account type:Paid Account
LiveJournal:username: splendid_roman
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Filetmignon (#6); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:Entries [previous|next]
Time posted:Tue, 17 Jul 2012 10:06:55 GMT (10 months ago)
Status:closed (7 points to markf)
Summary:Userpics go off left side of page
Original Request:
Ever since the latest update, I've had times when the userpic selection box comes up and I can't see the leftmost column because they're off the left of the page, even when I'm scrolled as far to the left as I can.

This happens when the thread's so long that when I click reply I get a horizontal scrollbar, but not so long I've had to expand anything. I've tried it in Firefox 8 and Chrome in Windows 7 and Firefox 13 on Ubuntu, all with the same results.

I've put screenshots from each browser in my scrapbook, so you can see what I mean:
Firefox 8: http://splendid-roman.livejournal.com/pics/catalog/342/3923
Chrome: http://splendid-roman.livejournal.com/pics/catalog/342/3791
Diagnostics: Mozilla/5.0 (Windows NT 6.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
astronewtastronewt - astronewt
Answer (#5841451)
Posted: Tue, 17 Jul 2012 16:31:50 GMT (10 months ago)

Thank you for your inquiry. Can you please reply with a link to specific entry where this behavior is occurring? Please provide the URL to the specific comment you are attempting to reply to when this behavior occurs.

splendid_romansplendid_roman - Ian Chesterton
Comment (#5841515)
Posted: Tue, 17 Jul 2012 17:06:06 GMT (10 months ago)

It happens at this point of this thread (and possible earlier in the thread and definitely later: http://first-in-time.livejournal.com/17819.html?thread=1250203#t1250203

Having played about to find a comment thread to show you, it seems like once the thread's gone so far over the right that the horizontal scroll bar shows up, the userpic selection window starts on the left, rather than the right. Which is fine when it's gone further over because there's enough space to scroll left and see all the userpics, but not at the point of that thread linked above (at least on my netbook with a 1024x768 resolution, it may be different on your computer depending on the size of your browser screen).

markfmarkf - markf
Answer (#5844075)
Posted: Wed, 18 Jul 2012 22:48:37 GMT (10 months ago)

Thank you for the additional information. I am able to reproduce the problem by setting my resolution low enough to get a horizontal scrollbar. This has been reported to LiveJournal developers, who will investigate the problem and take the appropriate actions to resolve it. You may wish to watch the lj_releases community [http://lj_releases.livejournal.com/profile], where a fix will be announced once it has been implemented.

Go to: previous open request,next open request
Back to the list of open requests.
Back to the support area.