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Request #1521101

From:gaelngaeln
Account type:Paid Account
LiveJournal:username: gaeln
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Filetmignon (#6); data version : 8
scheme: vertigo; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:ScrapBook [previous|next]
Time posted:Thu, 28 Jun 2012 01:50:54 GMT (10 months ago)
Status:closed (10 points to markf)
Summary:/can't upload images
Original Request:
Why can't I browse my computer files to upload images to post to my journal? When I click the graphics icon the browse button flashes as there, then disappears. I upload photos twice a week and this is a real problem.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
markfmarkf - markf
Answer (#5832373)
Posted: Tue, 10 Jul 2012 22:02:59 GMT (10 months ago)

I apologize for the delay in responding to your request. We believe this problem was caused by a temporary issue which has since been resolved. Additionally, however, the "Browse" button requires Flash in order to function, and you may need to download and install the plugin at http://get.adobe.com/flashplayer/ for the button to work.


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