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Request #1518897

From:andyallenone
Account type:Plus Account
LiveJournal:username: andyallenone
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?transitioning (used to be validated, but changed email addresses and hasn't reconfirmed)
cluster: Fajitas (#11); data version : 8
scheme: default; language: default
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:Mobile Features [previous|next]
Time posted:Thu, 21 Jun 2012 13:50:01 GMT (11 months ago)
Status:closed (10 points to schwa)
Summary:Trouble uploading pics
Original Request:
Hello. I've just set up my live journal and am keen to get blogging.

However, when I try to upload a profile picture, the 'choose from file' button isn't reacting.

I'm doing this on an iPad. Culd that be part of the problem?

Thanks

Andy
Diagnostics: Mozilla/5.0 (iPad; U; CPU OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5
schwaschwa - alex; [alɛksandɐ səmantɪkɐ]
Answer (#5818455)
Posted: Fri, 29 Jun 2012 20:14:49 GMT (11 months ago)

The Safari browser on iOS devices cannot access the file library and because of that you cannot choose a file to upload as a userpic on your iPad. As the official LiveJournal application does not have a userpic upload feature, either, the only way you can add one to your account is by doing it on a computer or using a different browser. Please use your preferred search engine for browser suggestions.


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