Request #1516329
| From: |  thehoneyybunnyy |
| Account type: | Paid Account |
| LiveJournal: | username: thehoneyybunnyy style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom, email validated?yes cluster: PorkRibs (#12); data version : 8 scheme: horizon; language: en_LJ underage? no |
| Is JavaScript enabled: | yes |
| Request sent from Beta: | |
| Photo hosting migration: | done |
| Support category: | ScrapBook [previous|next] |
| Time posted: | Thu, 14 Jun 2012 15:06:26 GMT (11 months ago) |
| Status: | closed (10 points to coffeechica) |
| Summary: | Problems uploading image |
Original Request:
Hi there,
I've been trying to upload images but all I get is a blank message from livejournal. Is there a way to resolve this and is this part of the migrating of scrapbook? :(
Appreciate a response.
Thank you,
Gina
Diagnostics: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5
I've been trying to upload images but all I get is a blank message from livejournal. Is there a way to resolve this and is this part of the migrating of scrapbook? :(
Appreciate a response.
Thank you,
Gina
Diagnostics: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5
| coffeechica - Carrie: she tampered in God's domain |
Posted: Thu, 14 Jun 2012 18:57:56 GMT (11 months ago)
|
Thank you for your report. Were you using the new version of Scrapbook prior to today, or were you switched over during today's migration? |
| thehoneyybunnyy - The Honeyy Bunnyy |
Posted: Fri, 15 Jun 2012 11:49:16 GMT (11 months ago)
|
I'm not using the new scrapbook yet |
| thehoneyybunnyy - The Honeyy Bunnyy |
Posted: Fri, 15 Jun 2012 12:56:34 GMT (11 months ago)
|
When I want to upload my picture, there will be a pop-up saying "the page at www.livejournal.com.says (blank message shown)
|
| coffeechica - Carrie: she tampered in God's domain |
Posted: Sat, 18 Aug 2012 14:37:43 GMT (9 months ago)
|
I am very sorry for the delay in responding. At the time you contacted us, you were affected by an issue that was preventing you from uploading an image. We would like to make sure this issue is resolved. Are you still having this same problem when uploading images, or is this back to normal at this time? Thank you for your continuing patience while we have investigated this problem. |
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