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Request #1516059

From:jenna_mariannejenna_marianne
Account type:Plus Account
LiveJournal:username: jenna_marianne
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Bratwurst (#7); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:Images [previous|next]
Time posted:Wed, 13 Jun 2012 21:38:28 GMT (11 months ago)
Status:closed (10 points to coffeechica)
Summary:Disappearing userpic
Original Request:
I can no longer see one of my userpics in the icon selection tool or in my userpic page. I've tried on multiple computers.

There is nothing objectionable in the pic, it's just a cat winking.

http://www.livejournal.com/allpics.bml?user=jenna_marianne

Icon Details
Keywords: cat winks
by jenna_marianne from cheezburger.com

Do you have any idea why the icon would disappear? Is there any fix for this?
Diagnostics: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
coffeechicacoffeechica - Carrie: she tampered in God's domain
Answer (#5833595)
Posted: Wed, 11 Jul 2012 19:52:10 GMT (10 months ago)

I apologize for the delay in responding to your request. There was a temporary issue which prevented the image from loading correctly, but the image does appear now. If you are still having problems viewing the image, please let us know.


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