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Request #1508582

From:torturedbyskulltorturedbyskull
Account type:Paid Account
LiveJournal:username: torturedbyskull
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: HotWings (#13); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:Troubleshooting [previous|next]
Time posted:Wed, 23 May 2012 04:07:04 GMT (1 year ago)
Status:closed (10 points to markf)
Summary:Message inbox is counting down...
Original Request:
My messaging system is on the fritz right now. For some reason it no longer counts the replies I receive and instead counts <i>down</i> rather than up when I receive a private message from another user. Is there a reason why this is happening?
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.46 Safari/536.5
markfmarkf - markf
Answer (#5817625)
Posted: Thu, 28 Jun 2012 22:39:12 GMT (10 months ago)

I apologize for the delay in responding to your request. This was occurring because your account had exceeded the limit of inbox messages of 2000, which will cause the oldest non-bookmarked message to be deleted automatically when a new message arrives.


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