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Request #1507388

From:vzasadevzasade
Account type:Paid Account
LiveJournal:username: vzasade
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Bratwurst (#7); data version : 8
scheme: vertigo; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:Issue Investigation [previous|next]
Time posted:Sat, 19 May 2012 06:04:47 GMT (1 year ago)
Status:closed (10 points to astronewt)
Summary:Error 500
Original Request:
I periodically receive Error 500 while trying to access some old entries in other journals.

For example this one http://arbat.livejournal.com/345181.html.
Diagnostics: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
astronewtastronewt - astronewt
Answer (#5813681)
Posted: Tue, 26 Jun 2012 20:05:00 GMT (10 months ago)

Thank you for your report, and I apologize for the long delay in providing you with a response.

This entry was formerly not displaying due to a comment left by an OpenID account that had then been deleted and purged. This situation was not being handled properly on the display of this entry, leading to the error 500 appearing. This was fixed in a recent release of LiveJournal, and the entry is displaying properly at this time. Does the entry now display for you as well?

In regards to other instances of the error 500 appearing, this is usually caused by a known issue involving forcing pages to be shown in your own journal style. If a viewer is using an S2 style and is forcing the page to be shown in their own style, viewing the journal of someone who is still using the older S1 style will result in the Error 500 message.

When this happens, you will need to stop forcing the page to display in your own style in order to correctly see the entry.

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