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Request #1467127

From:hannahbellejudehannahbellejude
Account type:Plus Account
LiveJournal:username: hannahbellejude
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: ChickenTikka (#9); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:yes
Request sent from Beta:
Photo hosting migration:done
Support category:General/Unknown [previous|next]
Time posted:Sun, 26 Feb 2012 04:05:26 GMT (1 year ago)
Status:closed (3 points to astronewt)
Summary:still no notifications via e-mail or inbox
Original Request:
I am supposed to receive e-mail notifications from approximately 8 communities in addition to my flist. Since 2/21 I haven't received any.

I know LJ was working on it but the status page now seems to indicate the problem has been corrected when, in fact, it has not.

I've verified missing over 15 notifications on 2/25 alone. I'm not including each instance here because it's a hassle. It's clearly a systemic problem that goes way beyond my particular communities.

When will this be fixed?
Diagnostics: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11
astronewtastronewt - astronewt
Answer (#5607749)
Posted: Sun, 26 Feb 2012 16:45:58 GMT (1 year ago)

Thank you for your patience regarding this issue. Our operations and development staffs have made several changes, and notifications should be working normally again from this point forward. I apologize for the inconvenience.


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