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Request #1435125

From:	nkfloofiepoof
Account type:	Paid Account
LiveJournal:	username: nkfloofiepoof style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom, email validated?yes cluster: EggRoll (#10); data version : 8 scheme: dystopia; language: en_LJ underage? no
Is JavaScript enabled:	yes
Request sent from Beta:
Photo hosting migration:	done
Support category:	Entries [previous\|next]
Time posted:	Thu, 22 Dec 2011 22:43:48 GMT (1 year ago)
Status:	closed (10 points to arie)
Summary:	More Options drop-down menu doesn't work

Original Request:

The drop-down menu on S2 styles for choosing other accounts (LJ/OpenID/anonymous/etc.) doesn't work in IE8. I've tried on multiple different journals and communities, and the result is the same: the drop-down menu for choosing accounts/anonymous doesn't drop down (it's stuck on my LJ account), and clicking "Other user" just takes me to the top of the page. Below is the error message I received on one page. The line numbers change based on what journal/community I'm on, but the character numbers are always the same (first is 25, second is 9).

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; chromeframe/16.0.912.63; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Creative AutoUpdate v1.40.03)
Timestamp: Thu, 22 Dec 2011 22:40:55 UTC

Message: Object doesn't support this property or method
Line: 402
Char: 25
Code: 0
URI: http://nkfloofiepoof.livejournal.com/469138.html?replyto=769938

Message: Expected identifier, string or number
Line: 596
Char: 9
Code: 0
URI: http://nkfloofiepoof.livejournal.com/469138.html?replyto=769938

Diagnostics: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; chromeframe/16.0.912.63; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Creative AutoUpdate v1.40.03)

silverflight8 - silverflight8

Answer (#5496223)
Posted: Fri, 30 Dec 2011 03:25:12 GMT (1 year ago)

Thank you for your report. The issue with changing user login types has been forwarded to LiveJournal developers, who will investigate the problem and take the appropriate actions to resolve it. You may wish to watch the lj_releases community [http://lj_releases.livejournal.com/profile], where a fix will be announced once it has been implemented. I apologize for the inconvenience.

nkfloofiepoof - NK

Comment (#5549887)
Posted: Thu, 26 Jan 2012 08:03:58 GMT (1 year ago)

A month later, this is still broken. Any chance of getting it fixed? Ever?

arie - Arie

Answer (#5571749)
Posted: Tue, 07 Feb 2012 19:00:32 GMT (1 year ago)

I apologize for the delay in responding to your comment, and in this issue being resolved.

Unfortunately, we don't have an estimate on when it will be resolved. I understand this isn't the answer you were looking for, and I apologize that I don't have different or better information to give you. That said, there is a ticket in a bug tracking system for this issue, and our developers are aware of it.

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