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Request #1406004

From:mcm_315mcm_315
Account type:Plus Account
LiveJournal:username: mcm_315
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Steaksauce (#1); data version : 8
scheme: horizon; language: en_LJ
underage? no
Is JavaScript enabled:(unknown)
Request sent from Beta:
Photo hosting migration:done
Support category:Entries [previous|next]
Time posted:Wed, 02 Nov 2011 15:00:28 GMT (1 year ago)
Status:closed (10 points to trixieleitz)
Summary:RTE/MS Word formatting
Original Request:
I just wanted you to be aware that when I copy/paste chapters from MS Word, the formatting is messed up. The document is single spaced, and it doesn't center certain things. The tabs are still there, but the spacing/alignment isn't. I don't like to use HTML too much since I only know the basics. I've been putting in my own spaces and fixing the centering in the HTML format, but it's taking me twice as long to post a chapter. Everything was fine before, so...this is very frustrating and I just want to know that you're aware of the RTE/Word problems and that you might try to fix them in the very near future.

Thank you.
Diagnostics: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; .NET4.0C)
rebelsheartrebelsheart - Tango, The Wild Dream
Answer (#5399373)
Posted: Tue, 15 Nov 2011 15:34:32 GMT (1 year ago)

Thank you for your report. LiveJournal Support volunteers are currently investigating your request. However, due to the complexity of your request, it may take a longer time to provide a resolution. Your patience is appreciated.

markfmarkf - markf
Answer (#5400119)
Posted: Tue, 15 Nov 2011 22:27:13 GMT (1 year ago)

I've been able to reproduce problems with pasting text from Word to the Rich Text Editor, and have filed a bug report regarding this matter. This issue is cannot, however, be reproduced by everyone. So we can help identify the cause of this, please respond and let us know what version of Word you are using.

mcm_315mcm_315 - mcm_315
Comment (#5400537)
Posted: Wed, 16 Nov 2011 03:14:38 GMT (1 year ago)

Hi. I'm using Office Word 2007. Thanks so much for looking into this. I appreciate it.

trixieleitztrixieleitz - Space Marine Trixie Leitz
Answer (#5403027)
Posted: Thu, 17 Nov 2011 06:30:21 GMT (1 year ago)

Thank you for the additional information - I have forwarded it to the developers working on this issue.


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