| From: | |
| Account type: | Basic Account |
| LiveJournal: | username: lawofar18 style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom, email validated?yes cluster: Shishkabob (#8); data version : 8 scheme: default; language: en_LJ underage? no |
| Is JavaScript enabled: | (unknown) |
| Request sent from Beta: | |
| Photo hosting migration: | done |
| Support category: | ScrapBook [previous|next] |
| Time posted: | Thu, 13 Oct 2011 21:55:53 GMT (1 year ago) |
| Status: | closed (10 points to |
| Summary: | Pictures disappearing from Scrapbook |
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I apologize for the delay in responding to your request. We are able to load the image you specified successfully, and believe this may have been a temporary issue which is no longer occurring. Are you still having problems loading this image, or any others? If there are other images which are failing to load, please provide us with links to these so we can further investigate this. |
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Hi,
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Thank you for your reply. This has been a long-standing problem for some users that we have unfortunately unable to find the cause of -- as you noted, the images disappear for a while, but then return later on. Have you had any images go missing that did not return days or weeks later, that you know of?
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I haven't been keeping close track, but it seems that some images go missing for days at a time. I guess none have gone permanently missing yet, as far as I can tell. It is a bit annoying since I mostly keep my paid account for the image storage, so if you guys do discover anything more about it, just let me know. Thanks for your help! |