|Account type:||Permanent Account|
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
cluster: Porterhouse (#2); data version : 8
scheme: horizon; language: en_LJ
|Request sent from Beta:|
|Photo hosting migration:||done|
|Support category:||Communities [previous|next]|
|Time posted:||Fri, 25 Mar 2011 01:21:16 GMT (2 years ago)|
|Status:||closed (7 points to sonneta)|
|Summary:||User unable to join community|
|silverflight8 - silverflight8|
Thank you for your report. What is the name of the user who is trying to join? (Both the first username and the second). If the user hasn't validated their email, they cannot join communities.
|megancrewe - Writer's Blog|
I checked with her and she has validated both of the accounts. They are sybil-nelson and sybilnelson.
|sonneta - 14 lines of iambic pentameter|
According to information available to Support, neither of those usernames has a validated email address. Please direct the user to [http://www.livejournal.com/support/faqbrowse.bml?faqid=11] for information on how to validate her email address. The user will be unable to join your community until she has completed this step.