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Request #2033563

From: kane_magus kane_magus Kane Magus
: Plus Account
LiveJournal: username: kane_magus
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Filetmignon (#6); data version : 8
design: new    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: yes
Request sent from Beta: 0
Photo hosting migration: done
Support category: General/Unknown  [previous | next]
Time posted: Wed, 11 Jan 2017 02:28:56 GMT (1 week ago)
Status: closed (2 points to maraun)
Summary: Drop-down menus and some buttons are inoperable
Original Request:
Url: http://kane-magus.livejournal.com/
For the past few hours or so, some features on LiveJournal seem to be broken. Drop-down menus such as the mood select menu when making a post and the main menu that is normally accessible in the top right of the window are not appearing. Oddly, when I click on my username or icon in the top right corner and hold my mouse over them as the page reloads, the menu will appear for a split second as the page reloads, but then it immediately disappears again.

Also, the "Preview Entry" button when writing a post is disabled for me.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
kane_magus kane_magus  - Kane Magus
Comment (#7756977)
Posted Wed, 11 Jan 2017 02:34:07 GMT (1 week ago)
Also, these issues occur on both Firefox and Chrome. I tried clearing cookies and cache on both browsers, but the issues still occur.
maraun maraun  - 💌
Answer (#7757221)
Posted Wed, 11 Jan 2017 13:31:59 GMT (1 week ago)
Thank you for your report. This was a temporary issue that has since been resolved by LiveJournal developers. I apologize for any inconvenience this issue may have caused.

If you are still experiencing this issue, please clear your browser's cache following the instructions at [http://www.livejournal.com/support/faqbrowse.bml?faqid=160] to ensure that you are viewing the most recent version of the page you are trying to access.