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Request #2033490

From: patsharp patsharp 0010
: Paid Account
LiveJournal: username: patsharp
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Filetmignon (#6); data version : 8
design: old  scheme: horizon    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: yes
Request sent from Beta: 0
Photo hosting migration: done
Support category: General/Unknown  [previous | next]
Time posted: Tue, 10 Jan 2017 14:12:45 GMT (1 week ago)
Status: closed (4 points to maraun)
Summary: Can't view any comments.
Original Request:
Once again, I cannot view any comments. I get email notifications for them with the content of the comments, but no matter how I try to access them, I can't see/reply to anything. This applies to communities, friends' journals, and my own journal in any style. Thanks for any help.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
patsharp patsharp  - 0010
Comment (#7756806)
Posted Tue, 10 Jan 2017 14:13:29 GMT (1 week ago)
I also cannot choose any userpic other than my default.
maraun maraun  - 💌
Answer (#7757232)
Posted Wed, 11 Jan 2017 13:31:59 GMT (1 week ago)
Thank you for your report. This was a temporary issue that has since been resolved by LiveJournal developers. I apologize for any inconvenience this issue may have caused.

If you are still experiencing this issue, please clear your browser's cache following the instructions at [http://www.livejournal.com/support/faqbrowse.bml?faqid=160] to ensure that you are viewing the most recent version of the page you are trying to access.