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Request #2033368

From: boltonwanderer boltonwanderer boltonwanderer
: Plus Account
LiveJournal: username: boltonwanderer
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? transitioning (used to be validated, but changed email addresses and hasn't reconfirmed)
cluster: HotWings (#13); data version : 8
design: new    friends page: feed
language: default
underage no;
Is JavaScript enabled: yes
Request sent from Beta: 0
Photo hosting migration: done
Support category: General/Unknown  [previous | next]
Time posted: Mon, 09 Jan 2017 12:32:03 GMT (1 week ago)
Status: open
Summary: e-mail adress unvalidated
Original Request:
Url: times-xwd-times.livejournal.com
I've been using this site for many months using my email john.uttley1@btinternet.com. I use boltonwanderer as my user name. This last week you have stopped sending notifications, saying that you have been receiving error messages from my email server. I've pressed the 'revalidate this email' message several times, been told that a link to confirm has been sent, only to receive no such link. I have no other email address to use. My network provider, btinternet, are probably the brand leader in UK, but I think they use Yahoo! Can you please find some other way of re-authorising?
Diagnostics: Mozilla/5.0 (iPad; CPU OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Version/10.0 Mobile/14C92 Safari/602.1

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