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Request #1480809

From: missmelodrama
: Unknown
Is JavaScript enabled: yes
Request sent from Beta:
Support category: Troubleshooting  [previous | next]
Time posted: Wed, 04 Apr 2012 16:59:11 GMT (4 years ago)
Status: closed (1 point to coffeechica)
Summary: log in probs
Original Request:
Hi, i havent logged in for ages and can't remember my password. This is the only email address i had when i was using livejournal previously but the lost password page won't accept this email address & when i leave this blank it's not sent to my hotmail address. Please help! Ta, Mel.
Diagnostics: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
coffeechica coffeechica  - Carrie: she tampered in God's domain
Answer (#5668561)
Posted Wed, 04 Apr 2012 18:36:13 GMT (4 years ago)
Thank you for your report. I see a couple of accounts registered to this email address. Please make sure you are entering it in the form correctly, as you should be able to successfully reset your password with this email address.