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Request #1479425

From: raynewton raynewton raynewton
: Plus Account
LiveJournal: username: raynewton
style: (S2) core:  public,  i18n:  none,  i18nc:  public,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Shishkabob (#8); data version : 8
design: new    friends page: feed
language: default
underage no;
Is JavaScript enabled: yes
Request sent from Beta:
Photo hosting migration: done
Support category: Troubleshooting  [previous | next]
Time posted: Sat, 31 Mar 2012 11:25:13 GMT (4 years ago)
Status: closed (1 point to rebelsheart)
Summary: can't reply to comments
Original Request:
this thing won't accept my name and password,but i still get messages. I want to reply to comments so please fix this. Thank you
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
rebelsheart rebelsheart  - Tango, The Wild Dream
Answer (#5662451)
Posted Sat, 31 Mar 2012 12:01:47 GMT (4 years ago)
LiveJournal Support volunteers need additional information so they can troubleshoot your issue:

Are you trying to comment with a different account that the one you were logged in with when you submitted the request?

What is the exact error message you receive when trying to comment?

Does this happen on all journals or only some journals?