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Request #1474713

From: rybka_bananka
: Unknown
Is JavaScript enabled: yes
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Support category: Russian Support  [previous | next]
Time posted: Sat, 17 Mar 2012 17:23:43 GMT (3 years ago)
Status: closed (1 point to reanimator78)
Summary: Account is temporary blocked
Original Request:
Hello! my account was blocked because I forgot my password and tried too many times to remember it. Please let me know how can I unlock my account?

Thank you.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
reanimator78 reanimator78  - reanimator78
Answer (#5642657)
Posted Sat, 17 Mar 2012 23:14:24 GMT (3 years ago)
Thank you for your inquiry.
  
Blocking this type usually lasts a short time and now you can already try again.

If you forgot your password, the only way to reset your password is by using one of the methods detailed in the FAQ located at [http://www.livejournal.com/support/faqbrowse.bml?faqid=17]. LiveJournal's password reset system is an automated process and to reset your password you must:

-- Have access to either the current email address associated with your account, or to an address validated for use with the account in the last six months.

OR

-- Have created a secret question in the past.

If you don't meet either of these criteria, you will be unable to reset your password and regain access to your account. Please note, password reset emails cannot be sent to addresses other than those described above.

If you are unable to regain control of your account and want to create a new one, this FAQ contains information on doing so: [http://www.livejournal.com/support/faqbrowse.bml?faqid=104].