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Request #1465885

From: iamaslashaddict iamaslashaddict iamaslashaddict
: Paid Account
LiveJournal: username: iamaslashaddict
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Bratwurst (#7); data version : 8
design: new    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: yes
Request sent from Beta:
Photo hosting migration: done
Support category: Troubleshooting  [previous | next]
Time posted: Thu, 23 Feb 2012 07:45:48 GMT (3 years ago)
Status: closed (10 points to fiddlingfrog)
Summary: I don't seem to be be getting any notifications on the accounts/comms I watch.
Original Request:
On any given day I get about 50-100 entries in my inbox from Comms and personal accounts I watch, however in the last 24hrs or so, I haven't received any notifications whatsoever. I thought it was weird so I checked some of the more high traffic Comms I am a member of and though posts have been made, I haven't been notified in my inbox. There was no problem until sometime on the 21st as I was receiving notifications until then. I haven't made any changes to my account, so I am a little mystified as to what is going on. I would appreciate some help getting this issue resolved. Thank you!
Diagnostics: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20120216 Firefox/3.6.27 ( .NET CLR 3.5.30729)
iamaslashaddict iamaslashaddict  - iamaslashaddict
Comment (#5605985)
Posted Sat, 25 Feb 2012 06:10:30 GMT (3 years ago)
I still haven't gotten a response or a resolution to the problem... The LJ status page lists no problem, but i am still not receiving any notifications whatsoever. I receive the notification through my LJ Inbox, so it's not an email provider problem and i made no account changes to my LJ within the last few weeks, so i believe it is a problem on LJ's end. I would love to get a resolution soon! Thanks.
fiddlingfrog fiddlingfrog  - Harold
Answer (#5607667)
Posted Sun, 26 Feb 2012 16:11:14 GMT (3 years ago)
Thank you for your patience regarding this issue, I'm sorry it's taken so long to get back to you. LiveJournal developers & operations staff have made several changes and all notifications should be working properly at this time. I apologize for the inconvenience this issue has caused and regret that missing notifications cannot be retrieved and sent. Please reply back to this request if you continue to not receive notifications from this point forward.