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Request #1433427

From: beckyh2112 beckyh2112 Rebecca Hb.
: Permanent Account
LiveJournal: username: beckyh2112
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Hambone (#5); data version : 8
design: new    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: yes
Request sent from Beta:
Photo hosting migration: done
Support category: Entries  [previous | next]
Time posted: Wed, 21 Dec 2011 16:49:35 GMT (3 years ago)
Status: closed (1 point to rebelsheart)
Summary: cannot make new comments
Original Request:
Hey, since you guys rolled out this new comment system, I haven't been able to make new comments. I can open up the comment box, but after I type something in, the "Post New Comment" button remains greyed out.

This is really annoying.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
rebelsheart rebelsheart  - Tango, The Wild Dream
Answer (#5473835)
Posted Wed, 21 Dec 2011 20:26:17 GMT (3 years ago)
Thank you for your report. This issue has been reported by a number of Firefox users and LiveJournal's developers are currently investigating the issue as it is not affecting all users. As a temporary workaround, you may wish to use a different web browser. I apologize for the inconvenience this causes.