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Request #1430473

From: deidreinthesky deidreinthesky deidreinthesky
: Paid Account
LiveJournal: username: deidreinthesky
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? yes
cluster: Bratwurst (#7); data version : 8
design: new    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: (unknown)
Request sent from Beta:
Photo hosting migration: done
Support category: Entries  [previous | next]
Time posted: Sun, 18 Dec 2011 18:33:22 GMT (3 years ago)
Status: closed (1 point to rebelsheart)
Summary: Can't post comment
Original Request:
Keep getting the message that I didn't enter my user name. I'm logged in, plus I re-entered my name and password for the specific comment. WTF?
Diagnostics: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
rebelsheart rebelsheart  - Tango, The Wild Dream
Answer (#5463913)
Posted Sun, 18 Dec 2011 18:42:54 GMT (3 years ago)
My apologies for the incorrect message being displayed to you when you try to comment. The error you are seeing normally occurs when are trying to comment on an entry you can view but do not have permission to comment on. The most common cause for this is trying to comment on an entry in a community where the entry is set to allow comments from community members only, though there are be other causes.