Log in

Request #1430473

From: deidreinthesky deidreinthesky deidreinthesky
: Paid Account
LiveJournal: username: deidreinthesky
style: (S2) core:  public,  i18n:  none,  i18nc:  none,  layout:  public,  theme:  public,  user:  custom
userpics: base + loyalty = userpics
sup enabled:
email validated? transitioning (used to be validated, but changed email addresses and hasn't reconfirmed)
cluster: Bratwurst (#7); data version : 8
design: new    friends page: friends
language: en_LJ
underage no;
Is JavaScript enabled: (unknown)
Request sent from Beta:
Photo hosting migration: done
Support category: Entries  [previous | next]
Time posted: Sun, 18 Dec 2011 18:33:22 GMT (3 years ago)
Status: closed (1 point to rebelsheart)
Summary: Can't post comment
Original Request:
Keep getting the message that I didn't enter my user name. I'm logged in, plus I re-entered my name and password for the specific comment. WTF?
Diagnostics: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
rebelsheart rebelsheart  - Tango, The Wild Dream
Answer (#5463913)
Posted Sun, 18 Dec 2011 18:42:54 GMT (3 years ago)
My apologies for the incorrect message being displayed to you when you try to comment. The error you are seeing normally occurs when are trying to comment on an entry you can view but do not have permission to comment on. The most common cause for this is trying to comment on an entry in a community where the entry is set to allow comments from community members only, though there are be other causes.

Welcome to the new LiveJournal

Some changes have been made to LiveJournal, and we hope you enjoy them! As we continue to improve the site on a daily basis to make your experience here better and faster, we would greatly appreciate your feedback about these changes. Please let us know what we can do for you!

Send feedback

Switch back to old version

LiveJournal Feedback

See a bug? Let us know! Here you can also share your thoughts and ideas about updates to LiveJournal

Your request has been filed. You can track the progress of your request at:
If you have any other questions or comments, you can add them to that request at any time.

Send another report Close feedback form

If you're a LiveJournal user, you will be logged in after submitting your request.

(optional, if you're a LiveJournal user only)

(optional, if you're a LiveJournal user only)

(not shown to the public)

If you have a billing inquiry, please go here to submit your question.

Provide a link to the page where you are experiencing the error

Do not include any sensitive information, such as your password or phone number. No HTML allowed.

If you can't pass the human test, email your inquiry to: support@livejournal.com

LiveJournal Survey

We have put together a survey to help us determine what our top priorities should be for LiveJournal and would greatly appreciate it if you would add your voice to the discussion!

Take a survey

Welcome to LiveJournal

Create an account