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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 72 unanswered, 6 still need help, 175 answered awaiting close, 253 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2014772Unknown password and email General/Unknown half an hour ago open
(1 point)
2014744Purged account? General/Unknown 11 hours ago open
(2 points)
2014736cant log in General/Unknown 15 hours ago open
(3 points)
2014729Can't post blog General/Unknown 17 hours ago open
(3 points)
2014721Website General/Unknown 19 hours ago open
(4 points)
2014708Stop torturing us General/Unknown 21 hours ago open
(4 points)
2014679images not appearing General/Unknown 1 day ago open
(5 points)
2014651Navigation question? General/Unknown 1 day ago answered
still needs help
(6 points)
2014630how to delete a journal without password General/Unknown 1 day ago answered
awaiting close
(7 points)
2014579Can't get into old account General/Unknown 2 days ago answered
awaiting close
(9 points)
2014551Switching the user General/Unknown 2 days ago open
(9 points)
2014495Want off of the site General/Unknown 2 days ago answered
awaiting close
(10 points)
2014460Mature content notice General/Unknown 3 days ago answered
awaiting close
(10 points)
2014421Calendar unobtainable General/Unknown 3 days ago open
(10 points)
2014393Remove account General/Unknown 3 days ago answered
awaiting close
(10 points)
2014385Trying to print today's crosswors General/Unknown 3 days ago answered
awaiting close
(10 points)
2014383I simply cab't get the uploaded userpic to appear in the editor General/Unknown 3 days ago open
(10 points)
2014303password General/Unknown 4 days ago answered
awaiting close
(10 points)
2014244Looking for Old Account General/Unknown 4 days ago answered
awaiting close
(10 points)
2014074How does the Google Search Engine work? General/Unknown 6 days ago open
(10 points)
2014027Notice of New Comments General/Unknown 6 days ago open
(10 points)
2013978Can't login to LJ using OpenID General/Unknown 1 week ago open
(10 points)
2013857Account General/Unknown 1 week ago open
(10 points)
2013823is a journal printable General/Unknown 1 week ago open
(10 points)
2013759Editing User Pic General/Unknown 1 week ago open
(10 points)
2013470Friends feed not updating; different URL General/Unknown 1 week ago open
(10 points)
2013451Share on Facebook General/Unknown 1 week ago open
(10 points)
2013391themes? General/Unknown 1 week ago open
(10 points)
2013333can't use LJ General/Unknown 1 week ago open
(10 points)
2013288Search results always in Cyrillic General/Unknown 2 weeks ago open
(10 points)
2013283backdating entries General/Unknown 2 weeks ago answered
still needs help
(10 points)
2013246Facebook login General/Unknown 2 weeks ago open
(10 points)
2013244Membership General/Unknown 2 weeks ago open
(10 points)
2013243Comments General/Unknown 2 weeks ago open
(10 points)
2013029Preview edit page always appears? General/Unknown 2 weeks ago open
(10 points)
2012972Restore General/Unknown 2 weeks ago open
(10 points)
2012837Unable to edit my comments in ONTD even when someone has not replied General/Unknown 2 weeks ago open
(10 points)
2012807functionality issues General/Unknown 2 weeks ago open
(10 points)
2012790Community? General/Unknown 2 weeks ago open
(10 points)
2012774Can't embed from facebook General/Unknown 2 weeks ago open
(10 points)
2012739Comment posted from my account are marked as spam General/Unknown 2 weeks ago open
(10 points)
2012700fix the mongol threats here, or multiply them General/Unknown 2 weeks ago open
(10 points)
2012696Can't get into acct. General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2012692When looking at my friends feed I keep getting redirected General/Unknown 2 weeks ago open
(10 points)
2012684Preview menu? General/Unknown 2 weeks ago open
(10 points)
2012673Trouble Logging in General/Unknown 2 weeks ago open
(10 points)
2012606Reset Password General/Unknown 3 weeks ago open
(10 points)
2012582Email address General/Unknown 3 weeks ago open
(10 points)
2012541Error approving posts in a community General/Unknown 3 weeks ago open
(10 points)
2012509instagram won't let me login General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2012500userpics disappearing General/Unknown 3 weeks ago open
(10 points)
2012494background missing General/Unknown 3 weeks ago open
(10 points)
2012372Language General/Unknown 3 weeks ago open
(10 points)
2012343Moderation General/Unknown 3 weeks ago open
(10 points)
2012338Calendar General/Unknown 3 weeks ago answered
awaiting close
(10 points)
20123123 Tips to Help You Shoot Stable Footage With MeCam General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2012255robots.txt General/Unknown 3 weeks ago open
(10 points)
2012175WTF - Banned for wrong password General/Unknown 3 weeks ago open
(10 points)
2012082Me and my friend are not getting e-mail alerts General/Unknown 3 weeks ago open
(10 points)
2011774Edit feature not working on ONTD General/Unknown 4 weeks ago answered
still needs help
(10 points)
2011371Help General/Unknown 1 month ago open
(10 points)
2011222Not getting notifications of mentions of my user name General/Unknown 1 month ago open
(10 points)
2011204Userpics? General/Unknown 1 month ago open
(10 points)
2011173deleted account General/Unknown 1 month ago open
(10 points)
2011026Cannot log in General/Unknown 1 month ago open
(10 points)
2010732Removing deleted accounts from friends list General/Unknown 1 month ago answered
awaiting close
(10 points)
2010507Friends page does not open properly General/Unknown 1 month ago answered
awaiting close
(10 points)
2010412cookies & data General/Unknown 1 month ago open
(10 points)
2010374Unable to view or select Tags General/Unknown 1 month ago open
(10 points)
2009833Search bar not working General/Unknown 1 month ago open
(10 points)
2009825Cant Create Account General/Unknown 1 month ago open
(10 points)
2009698Resized moodtheme pictures General/Unknown 1 month ago open
(10 points)
2009470new account General/Unknown 1 month ago open
(10 points)
2009448posting anonymously? General/Unknown 1 month ago open
(10 points)
2009440OpenID delegation to https breaks login General/Unknown 1 month ago open
(10 points)
2009421Icons no longer visible General/Unknown 1 month ago open
(10 points)
2009247cannot validate with your jigsaw to register! General/Unknown 1 month ago open
(10 points)
2009141jabber service certificate expired General/Unknown 1 month ago answered
awaiting close
(10 points)
2008893Old entries General/Unknown 1 month ago answered
still needs help
(10 points)
2008733Re: Re-Posting to Social Networks, Twitter General/Unknown 1 month ago open
(10 points)
2008539Missing Pictures General/Unknown 1 month ago open
(10 points)
2008293Pictures reduced in size General/Unknown 1 month ago open
(10 points)
2007604spell check General/Unknown 2 months ago open
(10 points)
2006753Delayed comment notifications General/Unknown 2 months ago open
(10 points)
2006737Can't See Twitter Pics at LJ Anymore General/Unknown 2 months ago answered
still needs help
(10 points)
2006677Missing entries 2002-2009 General/Unknown 2 months ago open
(10 points)
2006621Comments marked as spam General/Unknown 2 months ago open
(10 points)
2006555Renamed Journal Help / Question General/Unknown 2 months ago answered
awaiting close
(10 points)
2006178crashing General/Unknown 2 months ago open
(10 points)
2004174Tag retrieval error General/Unknown 3 months ago answered
awaiting close
(10 points)
2003620joining Live Journal problem General/Unknown 3 months ago open
(10 points)
2002452Unable to comment on some journals General/Unknown 3 months ago open
(10 points)
2001439Hover Menu General/Unknown 3 months ago open
(10 points)
2001430My link list is gone General/Unknown 3 months ago open
(10 points)
2001357Comments don't show up General/Unknown 3 months ago answered
awaiting close
(10 points)
2001272texte de l'entree General/Unknown 3 months ago answered
awaiting close
(10 points)
2001185Cannot read ANY comments General/Unknown 3 months ago answered
awaiting close
(10 points)
2001144Comments not loading General/Unknown 3 months ago answered
awaiting close
(10 points)
2001071comments and menus General/Unknown 3 months ago answered
awaiting close
(10 points)
2001061Comments General/Unknown 3 months ago answered
awaiting close
(10 points)
2001057Cannot view comments in communities General/Unknown 3 months ago answered
awaiting close
(10 points)
2001038not seeing comments General/Unknown 3 months ago answered
awaiting close
(10 points)
2001014Comments don't show General/Unknown 3 months ago answered
awaiting close
(10 points)
2001009Do not see comments. General/Unknown 3 months ago answered
awaiting close
(10 points)
2000987Comments not displaying General/Unknown 4 months ago answered
awaiting close
(10 points)
2000982I can't post General/Unknown 4 months ago answered
awaiting close
(10 points)
2000892dropdown menu error General/Unknown 4 months ago answered
awaiting close
(10 points)
2000880I can't read the comments on my own journal or friends journals General/Unknown 4 months ago answered
awaiting close
(10 points)
2000877Seeing comments General/Unknown 4 months ago answered
awaiting close
(10 points)
2000841Comments not showing up. General/Unknown 4 months ago answered
awaiting close
(10 points)
2000840Submenus not working and cannot see comments General/Unknown 4 months ago answered
awaiting close
(10 points)
2000816can't view comments General/Unknown 4 months ago answered
awaiting close
(10 points)
2000773Do not see comments General/Unknown 4 months ago answered
awaiting close
(10 points)
2000768Comments not loading General/Unknown 4 months ago answered
awaiting close
(10 points)
2000760Posting problem General/Unknown 4 months ago answered
awaiting close
(10 points)
1999990Journal pages not displaying General/Unknown 4 months ago answered
still needs help
(10 points)
1999305RSS feed never checked General/Unknown 4 months ago answered
awaiting close
(10 points)
1999002Can't login through twitter link General/Unknown 4 months ago answered
awaiting close
(10 points)
1998764Lost all meesage!& General/Unknown 4 months ago answered
awaiting close
(10 points)
1998746Comments deleted? General/Unknown 4 months ago answered
awaiting close
(10 points)
1998679RSS Feed not pulling new entries General/Unknown 4 months ago answered
awaiting close
(10 points)
1998644Missing 2 votes from poll? General/Unknown 4 months ago answered
awaiting close
(10 points)
1996561can't log in General/Unknown 5 months ago answered
awaiting close
(10 points)
1995735Account Access General/Unknown 5 months ago answered
awaiting close
(10 points)
1995518I forgot my password General/Unknown 5 months ago answered
awaiting close
(10 points)
1995347Can't reset password General/Unknown 5 months ago answered
awaiting close
(10 points)
1995340cannot log in General/Unknown 5 months ago answered
awaiting close
(10 points)
1994907Cannot view comments General/Unknown 5 months ago answered
awaiting close
(10 points)
1994424"something went wrong" message General/Unknown 5 months ago answered
awaiting close
(10 points)
1992832Syndication down General/Unknown 6 months ago answered
awaiting close
(10 points)
1990088video upside down General/Unknown 6 months ago answered
awaiting close
(10 points)
1989420Unable to manage tags on communities General/Unknown 6 months ago answered
awaiting close
(10 points)
1988680Usertags General/Unknown 6 months ago answered
awaiting close
(10 points)
1988156I Can't Edit the Profile to my Community General/Unknown 7 months ago answered
awaiting close
(10 points)
1987253Email issue General/Unknown 7 months ago answered
awaiting close
(10 points)
1987163validate your email General/Unknown 7 months ago answered
awaiting close
(10 points)
1986136500 Internal Server Error General/Unknown 7 months ago answered
awaiting close
(10 points)
1983296Can't edit/tags tags General/Unknown 8 months ago answered
awaiting close
(10 points)
1983284Managing Tags General/Unknown 8 months ago answered
awaiting close
(10 points)
1982870Random Vertical Ad on Layout General/Unknown 8 months ago answered
awaiting close
(10 points)
1980138Can't submit comments General/Unknown 8 months ago answered
awaiting close
(10 points)
1979120Post format showing up wrong General/Unknown 8 months ago answered
awaiting close
(10 points)
1978859post format showing up wrong General/Unknown 8 months ago answered
awaiting close
(10 points)
1975314Userpics General/Unknown 9 months ago answered
awaiting close
(10 points)
1975312uploading profile pic General/Unknown 9 months ago answered
awaiting close
(10 points)
1975120user pics won't upload General/Unknown 9 months ago answered
awaiting close
(10 points)
1975078Tabular Indent theme has right space squashed off General/Unknown 9 months ago answered
awaiting close
(10 points)
1974325scheduled entry search box obscured General/Unknown 9 months ago answered
awaiting close
(10 points)
1973686Duplicate posts General/Unknown 10 months ago answered
awaiting close
(10 points)
1971353Filter friends page not working General/Unknown 10 months ago answered
awaiting close
(10 points)
1970523How to get to the old and normal "friends" view? General/Unknown 10 months ago answered
awaiting close
(10 points)
1970508friends page now redirects to "feed" even when logged in General/Unknown 10 months ago answered
awaiting close
(10 points)
1969973old design vertion General/Unknown 10 months ago answered
awaiting close
(10 points)
1969580Be livejournal not facebook General/Unknown 10 months ago answered
awaiting close
(10 points)
1969476New design is disgusting and I cannot choose old version. I am paying for the ac General/Unknown 10 months ago answered
awaiting close
(10 points)
1969430transparent spacer/map images render incorrectly now. General/Unknown 10 months ago answered
awaiting close
(10 points)
1969392Turn It Off General/Unknown 10 months ago answered
awaiting close
(10 points)
1969349You suck at changes General/Unknown 10 months ago answered
awaiting close
(10 points)
1969308Impossible to go back to the old design. General/Unknown 10 months ago answered
awaiting close
(10 points)
1969227set old design option General/Unknown 10 months ago answered
awaiting close
(10 points)
1969209trying to get the old design of the friends page General/Unknown 10 months ago answered
awaiting close
(10 points)
1966577Navigation Strip General/Unknown 11 months ago answered
awaiting close
(10 points)
1966229unable to edit post and regarding word limit General/Unknown 11 months ago answered
awaiting close
(10 points)
1966038Pictures look odd General/Unknown 11 months ago answered
awaiting close
(10 points)
1965868IMG tags no longer support height General/Unknown 11 months ago answered
awaiting close
(10 points)
1964908Getting Emails that I've commented General/Unknown 11 months ago answered
awaiting close
(10 points)
1963582Home Page layout messed up General/Unknown 11 months ago answered
awaiting close
(10 points)
1963550new site navigation broken General/Unknown 11 months ago answered
awaiting close
(10 points)
1963158Getting Comment Notification for Untracked Posts I Haven't Posted General/Unknown 11 months ago answered
awaiting close
(10 points)
1962926Re Account Type/Status General/Unknown 11 months ago answered
awaiting close
(10 points)
1962898'livejournal today' won't display text General/Unknown 11 months ago answered
awaiting close
(10 points)
1956070Security Settings Menu Not Visible General/Unknown 12 months ago answered
awaiting close
(10 points)
1952104Frank jabber bot too chatty General/Unknown 1 year ago answered
awaiting close
(10 points)
1951428can't login via my google+ account General/Unknown 1 year ago answered
awaiting close
(10 points)
1951098Can't post anon General/Unknown 1 year ago answered
awaiting close
(10 points)
1951016Captcha broken General/Unknown 1 year ago answered
awaiting close
(10 points)
1950648Can't see the CAPTCHA General/Unknown 1 year ago answered
awaiting close
(10 points)
1949802CAPTCHA General/Unknown 1 year ago answered
awaiting close
(10 points)
1949188"Show CAPTCHA to: nobody" ignored General/Unknown 1 year ago answered
awaiting close
(10 points)
1949036Captcha broken General/Unknown 1 year ago answered
awaiting close
(10 points)
1948384Key Captcha General/Unknown 1 year ago answered
awaiting close
(10 points)
1948176New Captcha not working; Captcha disabled not working General/Unknown 1 year ago answered
awaiting close
(10 points)
1948170Key Captcha help General/Unknown 1 year ago answered
awaiting close
(10 points)
1947862anonymous posting impossible General/Unknown 1 year ago answered
awaiting close
(10 points)
1947798captcha General/Unknown 1 year ago answered
awaiting close
(10 points)
1947728New Spam Robot Challenge General/Unknown 1 year ago answered
awaiting close
(10 points)
1947656Keycaptcha preventing posts General/Unknown 1 year ago answered
awaiting close
(10 points)
1927692can't delete/edit post General/Unknown 1 year ago answered
awaiting close
(10 points)
1925220lj autoredirect pages with default display on phones General/Unknown 1 year ago answered
awaiting close
(10 points)
1923982UserName Error General/Unknown 1 year ago answered
awaiting close
(10 points)
1922198Cant reach ohnotheydidnt General/Unknown 1 year ago answered
awaiting close
(10 points)
1921996Failure of scheduled post to be posted General/Unknown 1 year ago answered
awaiting close
(10 points)
1921732Invite Friends General/Unknown 1 year ago answered
awaiting close
(10 points)
1916908Friends page old layout please General/Unknown 1 year ago answered
awaiting close
(10 points)
1916408Error General/Unknown 1 year ago answered
awaiting close
(10 points)
1915928Nothing Works General/Unknown 1 year ago answered
awaiting close
(10 points)
1913898update journal page General/Unknown 1 year ago answered
awaiting close
(10 points)
1912052ads in paid acc General/Unknown 1 year ago answered
awaiting close
(10 points)
1910282Text in double curly brackets does not displaying properly General/Unknown 1 year ago answered
awaiting close
(10 points)
1910194Not letting me post General/Unknown 1 year ago answered
awaiting close
(10 points)
1909324reply comment not visible General/Unknown 1 year ago answered
awaiting close
(10 points)
1909320Unable to see comments General/Unknown 1 year ago answered
awaiting close
(10 points)
1909314Cannot read comments General/Unknown 1 year ago answered
awaiting close
(10 points)
1909308Can not access comments General/Unknown 1 year ago answered
awaiting close
(10 points)
1909278getting error on comments section General/Unknown 1 year ago answered
awaiting close
(10 points)
1909274can't read the coments of blog General/Unknown 1 year ago answered
awaiting close
(10 points)
1909270Comments will not load General/Unknown 1 year ago answered
awaiting close
(10 points)
1909268Error message when trying to view comments General/Unknown 1 year ago answered
awaiting close
(10 points)
1909266"Error Running Style" General/Unknown 1 year ago answered
awaiting close
(10 points)
1909258Comments not loading, Can't see anything General/Unknown 1 year ago answered
awaiting close
(10 points)
1909252error message when loading comments General/Unknown 1 year ago answered
awaiting close
(10 points)
1909196Flexible Squares comments error General/Unknown 1 year ago answered
awaiting close
(10 points)
1908638inability to post General/Unknown 1 year ago answered
awaiting close
(10 points)
1908630can't post General/Unknown 1 year ago answered
awaiting close
(10 points)
1908420Posting General/Unknown 1 year ago answered
awaiting close
(10 points)
1908388Preview & Post Entry greyed out General/Unknown 1 year ago answered
awaiting close
(10 points)
1908386cannot post in journal General/Unknown 1 year ago answered
awaiting close
(10 points)
1908372Post button won't work! General/Unknown 1 year ago answered
awaiting close
(10 points)
1908362Update button is broken General/Unknown 1 year ago answered
awaiting close
(10 points)
1908346Cannot Post An Entry General/Unknown 1 year ago answered
awaiting close
(10 points)
1908316Can't post General/Unknown 1 year ago answered
awaiting close
(10 points)
1908312Visual Editor greyed out General/Unknown 1 year ago answered
awaiting close
(10 points)
1908298Can't Post General/Unknown 1 year ago answered
awaiting close
(10 points)
1906246Format General/Unknown 1 year ago answered
awaiting close
(10 points)
1903612blank friends of friends page General/Unknown 1 year ago answered
awaiting close
(10 points)
1902316My page isn't displaying as usual General/Unknown 1 year ago answered
awaiting close
(10 points)
1886246No more saved layout information? General/Unknown 1 year ago answered
awaiting close
(10 points)
1881174Friends posts not visible General/Unknown 1 year ago answered
awaiting close
(10 points)
1881038Tweets not importing General/Unknown 1 year ago answered
awaiting close
(10 points)
1880856Twitter connect not working General/Unknown 1 year ago answered
awaiting close
(10 points)
1880650no Twitter mirror General/Unknown 1 year ago answered
awaiting close
(10 points)
1880614Twitter Feed General/Unknown 1 year ago answered
awaiting close
(10 points)
1880604twitter feed General/Unknown 1 year ago answered
awaiting close
(10 points)
1873808Empty "Friends of friends" page General/Unknown 1 year ago answered
awaiting close
(10 points)
1871424friends page General/Unknown 1 year ago answered
awaiting close
(10 points)
1870080getting ads General/Unknown 1 year ago answered
awaiting close
(10 points)
1870020IE11 does not open any livejournal page. General/Unknown 1 year ago answered
awaiting close
(10 points)
1869482Not working in IE again General/Unknown 1 year ago answered
awaiting close
(10 points)
1869190Periodically unable to access Livejournal with Opera General/Unknown 1 year ago answered
awaiting close
(10 points)
1869184general site access problems. General/Unknown 1 year ago answered
awaiting close
(10 points)
1868900pages won't load General/Unknown 1 year ago answered
awaiting close
(10 points)
1868822 LJ doesn't work in IE General/Unknown 1 year ago answered
awaiting close
(10 points)
1868796No livejournal on Internet Explorer General/Unknown 1 year ago answered
awaiting close
(10 points)
1868768site down for internet explorer General/Unknown 1 year ago answered
awaiting close
(10 points)
1868754Lj won't load with IE General/Unknown 1 year ago answered
awaiting close
(10 points)
1866414LJ won't permit me to edit a post General/Unknown 1 year ago answered
awaiting close
(10 points)
1847068Journal gone... General/Unknown 1 year ago answered
awaiting close
(10 points)
1839450Inbox notifications General/Unknown 1 year ago answered
awaiting close
(10 points)
1836396Default icon issues General/Unknown 1 year ago answered
awaiting close
(10 points)
1834082link to the wrong URL address General/Unknown 1 year ago answered
awaiting close
(10 points)
1831498From URL not working on userpic General/Unknown 1 year ago answered
awaiting close
(10 points)
1828238i want ALL my settings in english. General/Unknown 1 year ago answered
awaiting close
(10 points)
1824206Weird comment threading problem (started ~5 min ago) General/Unknown 1 year ago answered
awaiting close
(10 points)

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