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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 140 unanswered, 9 still need help, 4 answered awaiting close, 153 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2034280not getting email notifications General/Unknown 17 minutes ago open
(1 point)
2034279RSS “bad hostname” General/Unknown half an hour ago open
(1 point)
2034257Where is help??? I need you!!!! General/Unknown 5 hours ago open
(1 point)
2034252Upload image General/Unknown 6 hours ago open
(2 points)
2034249unable to upload new userpics General/Unknown 6 hours ago open
(2 points)
2034244missing journal entries General/Unknown 8 hours ago open
(2 points)
2034227Fursuit Fur Help General/Unknown 12 hours ago open
(3 points)
2034225billetes de Madrid General/Unknown 12 hours ago open
(3 points)
2034223Cannot log in General/Unknown 12 hours ago open
(3 points)
2034207Forgotten Password, Don't Know Email General/Unknown 15 hours ago open
(3 points)
2034205password General/Unknown 16 hours ago open
(3 points)
2034198Account got suspended General/Unknown 16 hours ago open
(3 points)
2034196Old account / email General/Unknown 16 hours ago open
(3 points)
2034177Email Notification General/Unknown 20 hours ago answered
awaiting close
(4 points)
2034156Gocomics feeds not updating General/Unknown 1 day ago open
(5 points)
2034108used fb to sign up General/Unknown 1 day ago answered
awaiting close
(6 points)
2034095cannot validate my email General/Unknown 1 day ago answered
awaiting close
(7 points)
2034075my comment doesn't appear General/Unknown 1 day ago open
(7 points)
2034070Closing an account General/Unknown 1 day ago open
(7 points)
2034068profile picture won't load General/Unknown 1 day ago open
(8 points)
2034051I Keep getting "Re-validate your email" General/Unknown 1 day ago open
(8 points)
2034044Request to Delete Account General/Unknown 2 days ago open
(9 points)
2034033Old account General/Unknown 2 days ago open
(9 points)
2034027Delete account General/Unknown 2 days ago open
(9 points)
2034016Forgot about Live Journal General/Unknown 2 days ago open
(10 points)
2034011Password lost - email not valid General/Unknown 2 days ago open
(10 points)
2034010Username not working General/Unknown 2 days ago open
(10 points)
2034007not helpful General/Unknown 2 days ago open
(10 points)
2033994I want my purged account back General/Unknown 2 days ago open
(10 points)
2033989Joining community General/Unknown 2 days ago open
(10 points)
2033948Recovering account General/Unknown 3 days ago open
(10 points)
2033947Can't post? General/Unknown 3 days ago open
(10 points)
2033944No Birthday notifications General/Unknown 3 days ago open
(10 points)
2033942Please Delete My Account General/Unknown 3 days ago open
(10 points)
2033936Accessing Old Account General/Unknown 3 days ago open
(10 points)
2033932In regards to my account General/Unknown 3 days ago open
(10 points)
2033928question about content policy General/Unknown 3 days ago open
(10 points)
2033903Outdated Article General/Unknown 3 days ago open
(10 points)
2033896Blog content being syndicated without permission General/Unknown 3 days ago open
(10 points)
2033855Supprimer le profil General/Unknown 3 days ago open
(10 points)
2033836e-mail General/Unknown 4 days ago answered
still needs help
(10 points)
2033804LJ Likes General/Unknown 4 days ago open
(10 points)
2033769I can't validate email General/Unknown 4 days ago open
(10 points)
2033667Purge my old account. Security concern General/Unknown 5 days ago answered
awaiting close
(10 points)
2033665Purge my old account. Security concern General/Unknown 5 days ago answered
still needs help
(10 points)
2033663cannot see comments General/Unknown 5 days ago open
(10 points)
2033619new acct General/Unknown 5 days ago open
(10 points)
2033559icons and security levels General/Unknown 6 days ago answered
still needs help
(10 points)
2033534Servers General/Unknown 6 days ago open
(10 points)
2033514LJ not loading properly General/Unknown 6 days ago open
(10 points)
2033481Likes General/Unknown 6 days ago open
(10 points)
2033411email validation ongoing issue General/Unknown 1 week ago open
(10 points)
2033374Have not received password reset General/Unknown 1 week ago answered
still needs help
(10 points)
2033368e-mail adress unvalidated General/Unknown 1 week ago open
(10 points)
2033339Lost writing General/Unknown 1 week ago open
(10 points)
2033335Able to delete old posts? General/Unknown 1 week ago open
(10 points)
2033329Previous name / rename General/Unknown 1 week ago open
(10 points)
2033324SPAM? General/Unknown 1 week ago open
(10 points)
2033313Old account access General/Unknown 1 week ago open
(10 points)
2033311journal entry not posting General/Unknown 1 week ago open
(10 points)
2033310Rating General/Unknown 1 week ago open
(10 points)
2033309lj changing font behind lj-cut General/Unknown 1 week ago open
(10 points)
2033307Recover or Delete Account General/Unknown 1 week ago open
(10 points)
2033293Can't give my new journal maintainer-ship General/Unknown 1 week ago open
(10 points)
2033285Log in issues on LJ app General/Unknown 1 week ago open
(10 points)
2033279Posting entries General/Unknown 1 week ago open
(10 points)
2033273Unable to login General/Unknown 1 week ago open
(10 points)
2033272Old email address General/Unknown 1 week ago open
(10 points)
2033270Can't log on General/Unknown 1 week ago open
(10 points)
2033261Please help General/Unknown 1 week ago open
(10 points)
2033260Password/email General/Unknown 1 week ago open
(10 points)
2033258Fic reposted without permission General/Unknown 1 week ago open
(10 points)
2033257Old Account General/Unknown 1 week ago open
(10 points)
2033256login email problem General/Unknown 1 week ago open
(10 points)
2033254Cannot validate email address General/Unknown 1 week ago open
(10 points)
2033245Login trouble General/Unknown 1 week ago open
(10 points)
2033228Can't log in anymore... General/Unknown 1 week ago open
(10 points)
2033222my log in is ignored when tryint to acces fanficrants General/Unknown 1 week ago open
(10 points)
2033215Custom Mood Links Not Working General/Unknown 1 week ago open
(10 points)
2033212API export auth failing General/Unknown 1 week ago open
(10 points)
2033208Picture delited General/Unknown 1 week ago open
(10 points)
2033201Summary: Arthur knew what was coming next and strained to keep his face impassiv General/Unknown 1 week ago open
(10 points)
2033198Need to delete my old account, but don't have the login General/Unknown 1 week ago open
(10 points)
2033193What happened to the HTTPS? General/Unknown 1 week ago open
(10 points)
2033192restore access to personal journal General/Unknown 1 week ago open
(10 points)
2033191Locating old account General/Unknown 1 week ago open
(10 points)
2033179My domain General/Unknown 1 week ago open
(10 points)
2033156Downloading LJ General/Unknown 1 week ago open
(10 points)
2033154Need to delete!! General/Unknown 1 week ago open
(10 points)
2033152Removal General/Unknown 1 week ago open
(10 points)
2033135User info General/Unknown 1 week ago open
(10 points)
2033131Trying to get access to an old account General/Unknown 1 week ago open
(10 points)
2033127Need password sent to new email address General/Unknown 1 week ago open
(10 points)
2033120password General/Unknown 1 week ago open
(10 points)
2033116Cannot edit tags General/Unknown 1 week ago open
(10 points)
2033115Post General/Unknown 1 week ago open
(10 points)
2033067livejournal account General/Unknown 1 week ago open
(10 points)
2032982LJ Talk not working on my client anymore General/Unknown 1 week ago open
(10 points)
2032957DELETE ACCOUNT General/Unknown 1 week ago open
(10 points)
2032940Cannot connect General/Unknown 1 week ago open
(10 points)
2032935community without owner cannot use elections system General/Unknown 1 week ago open
(10 points)
2032917HTTPS General/Unknown 2 weeks ago open
(10 points)
2032911poll for community owner not visible to maintainer General/Unknown 2 weeks ago open
(10 points)
2032861entry General/Unknown 2 weeks ago open
(10 points)
2032814Can't validate account. General/Unknown 2 weeks ago open
(10 points)
2032798IP banned and App query General/Unknown 2 weeks ago open
(10 points)
2032796Can't edit comments in my own LJ General/Unknown 2 weeks ago open
(10 points)
2032785Liking an Entry General/Unknown 2 weeks ago answered
still needs help
(10 points)
2032770can i re-publish? General/Unknown 2 weeks ago open
(10 points)
2032764account archive General/Unknown 2 weeks ago open
(10 points)
2032757Email address General/Unknown 2 weeks ago open
(10 points)
2032749can't post General/Unknown 2 weeks ago open
(10 points)
2032739validation General/Unknown 2 weeks ago open
(10 points)
2032638Is LiveJournal free of US censorship? General/Unknown 2 weeks ago open
(10 points)
2032583Interests General/Unknown 2 weeks ago open
(10 points)
2032563Missing journals General/Unknown 2 weeks ago open
(10 points)
2032522Export to Wordpress not working General/Unknown 2 weeks ago open
(10 points)
2032341posted links don't work General/Unknown 2 weeks ago open
(10 points)
2032254LJ won't let me validate my email address (which has already been validated); no General/Unknown 2 weeks ago open
(10 points)
2032237Your site won't let me verify my email General/Unknown 2 weeks ago open
(10 points)
2032219email problems General/Unknown 2 weeks ago open
(10 points)
2032184Advice needed on how to "embed" entry links on Twitter General/Unknown 2 weeks ago open
(10 points)
2032180reponde pas General/Unknown 2 weeks ago open
(10 points)
2032167A validation email doesn'tarrive General/Unknown 2 weeks ago open
(10 points)
2032149Can't post General/Unknown 2 weeks ago open
(10 points)
2032114Notifications of tracked tags don't appear General/Unknown 3 weeks ago open
(10 points)
2032096Email validation General/Unknown 3 weeks ago open
(10 points)
2032092My Livejournal is unavailable General/Unknown 3 weeks ago open
(10 points)
2032019verification not sent General/Unknown 3 weeks ago open
(10 points)
2031993need password reset General/Unknown 3 weeks ago open
(10 points)
2031976email validation General/Unknown 3 weeks ago open
(10 points)
2031942Friends page blank since upgrade to Mac OS 10.12.2 General/Unknown 3 weeks ago open
(10 points)
2031921Deleting an old journal General/Unknown 3 weeks ago answered
still needs help
(10 points)
2031892Error General/Unknown 3 weeks ago open
(10 points)
2031888Account Issue General/Unknown 3 weeks ago open
(10 points)
2031822Being told to change email address General/Unknown 3 weeks ago open
(10 points)
2031786Jabber suddenly stopped connecting General/Unknown 3 weeks ago open
(10 points)
2031746not receive message comment notification General/Unknown 3 weeks ago open
(10 points)
2031742Sent Messages General/Unknown 3 weeks ago open
(10 points)
2031730pages unresponsive General/Unknown 3 weeks ago open
(10 points)
2031706Won't allow posts. General/Unknown 3 weeks ago open
(10 points)
2031613Issue using LJ Import tool General/Unknown 3 weeks ago open
(10 points)
2031580how do i get the link to my instagram account back? General/Unknown 3 weeks ago open
(10 points)
2031545Russian IP address? General/Unknown 3 weeks ago open
(10 points)
2031432I just got 431 emails within hours General/Unknown 3 weeks ago answered
still needs help
(10 points)
2031345old live journal General/Unknown 3 weeks ago answered
still needs help
(10 points)
2031304twitter account did not connect with my LJ General/Unknown 3 weeks ago open
(10 points)
2031299Cannot upload images General/Unknown 3 weeks ago open
(10 points)
2031204logo General/Unknown 4 weeks ago open
(10 points)
2031191Interest General/Unknown 4 weeks ago open
(10 points)
2031000large increase of unknown Russian visitors General/Unknown 1 month ago open
(10 points)
2030989Missing private message General/Unknown 1 month ago open
(10 points)
2028417comments disappear General/Unknown 2 months ago answered
still needs help
(10 points)

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