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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 43 unanswered, 6 still need help, 312 answered awaiting close, 361 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2021243My livejournal page does not open General/Unknown 2 hours ago open
(1 point)
2021228rss feed not updating General/Unknown 6 hours ago open
(2 points)
2021201I am confused on here?? General/Unknown 10 hours ago open
(2 points)
2021186Forced community post General/Unknown 12 hours ago open
(3 points)
2021185Please deactivate my account General/Unknown 13 hours ago open
(3 points)
2021179Can't Log In General/Unknown 15 hours ago open
(3 points)
2021171Sharing facebook video on LJ General/Unknown 17 hours ago answered
still needs help
(3 points)
2021118Can't find entry using "Search" tool General/Unknown 1 day ago open
(6 points)
2021098edit journal post General/Unknown 1 day ago open
(7 points)
2021040Not receiving comments from tracked post General/Unknown 2 days ago open
(10 points)
2020996entries not in english General/Unknown 3 days ago open
(10 points)
2020968Can't post General/Unknown 3 days ago open
(10 points)
2020967How do I archive ALL years of my LJ? General/Unknown 3 days ago open
(10 points)
2020965Ad in the middle of my post General/Unknown 3 days ago open
(10 points)
2020948Commment Re-Posting Daily General/Unknown 3 days ago open
(10 points)
2020940Syndication posts missing from friends page Syndication (RSS) 3 days ago open
(10 points)
2020403Requesting control of abandoned community General/Unknown 1 week ago open
(10 points)
2020355problems posting General/Unknown 1 week ago open
(10 points)
2020038Public tags on friends-only journal? General/Unknown 2 weeks ago open
(10 points)
2019614 ios link is not working General/Unknown 2 weeks ago open
(10 points)
2019374Multiplied comments General/Unknown 3 weeks ago open
(10 points)
2018403cannot find content via search engines General/Unknown 1 month ago open
(10 points)
2018342Localization Request General/Unknown 1 month ago open
(10 points)
2018222I can't post after resetting my password General/Unknown 1 month ago open
(10 points)
2017231Why was my account deleted/purged? General/Unknown 1 month ago answered
still needs help
(10 points)
2017008Unable to preview posts General/Unknown 1 month ago open
(10 points)
2015286LJ Won't Allow Me To Post Web Interface 2 months ago answered
still needs help
(10 points)
2014421Calendar unobtainable General/Unknown 2 months ago open
(10 points)
2014074How does the Google Search Engine work? General/Unknown 2 months ago open
(10 points)
2013978Can't login to LJ using OpenID General/Unknown 2 months ago open
(10 points)
2013958Post entry Mobile Features 2 months ago answered
still needs help
(10 points)
2013451Share on Facebook General/Unknown 2 months ago open
(10 points)
2013391themes? General/Unknown 2 months ago open
(10 points)
2013333can't use LJ General/Unknown 2 months ago open
(10 points)
2013288Search results always in Cyrillic General/Unknown 2 months ago open
(10 points)
2013246Facebook login General/Unknown 2 months ago open
(10 points)
2013244Membership General/Unknown 2 months ago open
(10 points)
2013243Comments General/Unknown 2 months ago open
(10 points)
2012972Restore General/Unknown 2 months ago open
(10 points)
2012837Unable to edit my comments in ONTD even when someone has not replied General/Unknown 2 months ago open
(10 points)
2012807functionality issues General/Unknown 2 months ago open
(10 points)
2012790Community? General/Unknown 2 months ago open
(10 points)
2012774Can't embed from facebook General/Unknown 2 months ago open
(10 points)
2012372Language General/Unknown 3 months ago answered
still needs help
(10 points)
2012343Moderation General/Unknown 3 months ago open
(10 points)
2011774Edit feature not working on ONTD General/Unknown 3 months ago answered
still needs help
(10 points)
2010412cookies & data General/Unknown 3 months ago open
(10 points)
2010374Unable to view or select Tags General/Unknown 3 months ago open
(10 points)
2009440OpenID delegation to https breaks login General/Unknown 3 months ago open
(10 points)

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