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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 57 unanswered, 7 still need help, 270 answered awaiting close, 334 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2011944unlinking a forwarding journal. General/Unknown 2 hours ago open
(1 point)
2011917Log in General/Unknown 6 hours ago open
(2 points)
2011908Forgotten Password General/Unknown 8 hours ago open
(2 points)
2011907New account question General/Unknown 11 hours ago open
(2 points)
2011897Account recovery General/Unknown 12 hours ago open
(3 points)
2011856UID/pwrd issues + using old email address Web Interface 22 hours ago open
(4 points)
2011855Issues General/Unknown 23 hours ago open
(4 points)
2011837Account Access General/Unknown 1 day ago open
(5 points)
2011830lost name/password General/Unknown 1 day ago open
(6 points)
2011816Delete account General/Unknown 1 day ago open
(7 points)
2011774Edit feature not working on ONTD General/Unknown 1 day ago open
(8 points)
2011764Public entry but reader cannot see the pictures General/Unknown 1 day ago open
(8 points)
2011514login/password General/Unknown 3 days ago open
(10 points)
2011371Help General/Unknown 4 days ago open
(10 points)
2011222Not getting notifications of mentions of my user name General/Unknown 5 days ago open
(10 points)
2011219many syndication feeds with unreasonable refetch times Syndication (RSS) 5 days ago open
(10 points)
2011204Userpics? General/Unknown 5 days ago open
(10 points)
2011173deleted account General/Unknown 5 days ago open
(10 points)
2011119Rediscovered my old journal, it's in an unreadable format. Web Interface 6 days ago open
(10 points)
2011026Cannot log in General/Unknown 1 week ago open
(10 points)
2010972cannot log in or stay logged in Web Interface 1 week ago answered
still needs help
(10 points)
2010923How do I search my personal journal entries? Web Interface 1 week ago open
(10 points)
2010506fonts Entries 1 week ago open
(10 points)
2010491Cannot add RSS feed Syndication (RSS) 1 week ago open
(10 points)
2010478Why, why, WHY Entries 1 week ago open
(10 points)
2010412cookies & data General/Unknown 1 week ago open
(10 points)
2010374Unable to view or select Tags General/Unknown 1 week ago open
(10 points)
2009968Can't scroll past certain # of comments. Mobile Features 2 weeks ago answered
still needs help
(10 points)
2009833Search bar not working General/Unknown 2 weeks ago open
(10 points)
2009825Cant Create Account General/Unknown 2 weeks ago open
(10 points)
2009738ads Mobile Features 2 weeks ago answered
still needs help
(10 points)
2009698Resized moodtheme pictures General/Unknown 2 weeks ago open
(10 points)
2009470new account General/Unknown 2 weeks ago open
(10 points)
2009448posting anonymously? General/Unknown 3 weeks ago open
(10 points)
2009440OpenID delegation to https breaks login General/Unknown 3 weeks ago open
(10 points)
2009421Icons no longer visible General/Unknown 3 weeks ago open
(10 points)
2009247cannot validate with your jigsaw to register! General/Unknown 3 weeks ago open
(10 points)
2008893Old entries General/Unknown 3 weeks ago answered
still needs help
(10 points)
2008733Re: Re-Posting to Social Networks, Twitter General/Unknown 4 weeks ago open
(10 points)
2008673captchasInThemeNotFound-[] Web Interface 4 weeks ago answered
still needs help
(10 points)
2008539Missing Pictures General/Unknown 1 month ago open
(10 points)
2008293Pictures reduced in size General/Unknown 1 month ago open
(10 points)
2007678How can i retrieve a draft Entries 1 month ago open
(10 points)
2007604spell check General/Unknown 1 month ago open
(10 points)
2007585Submit and preview button greyed out Web Interface 1 month ago open
(10 points)
2007073Usability problem with lj-cut ! Web Interface 1 month ago open
(10 points)
2006753Delayed comment notifications General/Unknown 1 month ago open
(10 points)
2006752Text area moves too much Mobile Features 1 month ago open
(10 points)
2006737Can't See Twitter Pics at LJ Anymore General/Unknown 1 month ago answered
still needs help
(10 points)
2006677Missing entries 2002-2009 General/Unknown 1 month ago open
(10 points)
2006630Draft didn't save. Entries 1 month ago open
(10 points)
2006621Comments marked as spam General/Unknown 1 month ago open
(10 points)
2006178crashing General/Unknown 1 month ago open
(10 points)
2005928Kick off Entries 1 month ago open
(10 points)
2005512Keira Marcos LiveJournal Entries 1 month ago open
(10 points)
2005464LJ for the Blind General/Unknown 1 month ago open
(10 points)
2004383the drop down menu doesn't work Web Interface 2 months ago open
(10 points)
2004026Reading a fiction Entries 2 months ago open
(10 points)
2003620joining Live Journal problem General/Unknown 2 months ago open
(10 points)
2002630no puedo acceder Entries 2 months ago open
(10 points)
2002452Unable to comment on some journals General/Unknown 2 months ago open
(10 points)
2001439Hover Menu General/Unknown 2 months ago open
(10 points)
2001430My link list is gone General/Unknown 2 months ago open
(10 points)
1999990Journal pages not displaying General/Unknown 3 months ago answered
still needs help
(10 points)

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