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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 61 unanswered, 6 still need help, 285 answered awaiting close, 352 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2009183Old Account General/Unknown 6 hours ago open
(2 points)
2009180I can't login General/Unknown 7 hours ago open
(2 points)
2009177I can't log in Web Interface 8 hours ago open
(2 points)
2009147Captcha Won't Load General/Unknown 18 hours ago open
(4 points)
2009141jabber service certificate expired General/Unknown 19 hours ago open
(4 points)
2009140Security / Posting Problems General/Unknown 19 hours ago open
(4 points)
2008954Downloading ScrapBook ScrapBook 2 days ago open
(10 points)
2008931Laelaps RSS feed needs url change Syndication (RSS) 3 days ago open
(10 points)
2008893Old entries General/Unknown 3 days ago answered
still needs help
(10 points)
2008849posting pictures to LJ from ipad General/Unknown 3 days ago open
(10 points)
2008829RSS feed is broken Syndication (RSS) 4 days ago open
(10 points)
2008816Consolidation? General/Unknown 4 days ago open
(10 points)
2008809Print journal General/Unknown 4 days ago open
(10 points)
2008772Problem with links in messages General/Unknown 5 days ago open
(10 points)
2008752Can't open livejournal through twitter General/Unknown 5 days ago open
(10 points)
2008751Scammers General/Unknown 5 days ago open
(10 points)
2008733Re: Re-Posting to Social Networks, Twitter General/Unknown 5 days ago open
(10 points)
2008673captchasInThemeNotFound-[] Web Interface 5 days ago open
(10 points)
2008539Missing Pictures General/Unknown 6 days ago open
(10 points)
2008375corbeille General/Unknown 1 week ago open
(10 points)
2008293Pictures reduced in size General/Unknown 1 week ago open
(10 points)
2008147Can't find my journal General/Unknown 1 week ago open
(10 points)
2007964Larger fonts, please General/Unknown 1 week ago open
(10 points)
2007903Removing deleted journals from my friends list General/Unknown 1 week ago answered
still needs help
(10 points)
2007887Unable to reset password for many times General/Unknown 1 week ago open
(10 points)
2007876Unable to post Web Interface 1 week ago open
(10 points)
2007855i was told to log out General/Unknown 1 week ago open
(10 points)
2007678How can i retrieve a draft Entries 1 week ago open
(10 points)
2007630New friend can't see Friends-locked posts General/Unknown 1 week ago open
(10 points)
2007604spell check General/Unknown 2 weeks ago open
(10 points)
2007585Submit and preview button greyed out Web Interface 2 weeks ago open
(10 points)
2007560convert old entries to UTF-8 General/Unknown 2 weeks ago answered
still needs help
(10 points)
2007539how to switch to journal style mode?? Style Systems 2 weeks ago open
(10 points)
2007483Syndication fetch interval far too long Syndication (RSS) 2 weeks ago open
(10 points)
2007462Commercial Data Partnership General/Unknown 2 weeks ago open
(10 points)
2007073Usability problem with lj-cut ! Web Interface 2 weeks ago open
(10 points)
2007008Can't recover password Web Interface 2 weeks ago answered
still needs help
(10 points)
2006753Delayed comment notifications General/Unknown 2 weeks ago open
(10 points)
2006752Text area moves too much Mobile Features 2 weeks ago open
(10 points)
2006737Can't See Twitter Pics at LJ Anymore General/Unknown 2 weeks ago answered
still needs help
(10 points)
2006677Missing entries 2002-2009 General/Unknown 3 weeks ago open
(10 points)
2006630Draft didn't save. Entries 3 weeks ago open
(10 points)
2006621Comments marked as spam General/Unknown 3 weeks ago open
(10 points)
2006555Renamed Journal Help / Question General/Unknown 3 weeks ago open
(10 points)
2006178crashing General/Unknown 3 weeks ago open
(10 points)
2005928Kick off Entries 3 weeks ago open
(10 points)
2005869RSS feed has updated Syndication (RSS) 4 weeks ago open
(10 points)
2005756Dinosaur Comics feed is broken? Syndication (RSS) 4 weeks ago open
(10 points)
2005641RSS feed URL has changed, please update. Syndication (RSS) 1 month ago open
(10 points)
2005512Keira Marcos LiveJournal Entries 1 month ago open
(10 points)
2005464LJ for the Blind General/Unknown 1 month ago open
(10 points)
2005451Epbot feed not updating Syndication (RSS) 1 month ago open
(10 points)
2005414Changed feed URLs and broken feeds Syndication (RSS) 1 month ago open
(10 points)
2004770rss update Syndication (RSS) 1 month ago open
(10 points)
2004383the drop down menu doesn't work Web Interface 1 month ago open
(10 points)
2004026Reading a fiction Entries 1 month ago open
(10 points)
2003620joining Live Journal problem General/Unknown 1 month ago open
(10 points)
2003436Can't upload pictures ScrapBook 1 month ago open
(10 points)
2003182Unable to add feeds Syndication (RSS) 1 month ago open
(10 points)
2002630no puedo acceder Entries 1 month ago open
(10 points)
2002505RSS feed needs to be checked: yarnharlot Syndication (RSS) 1 month ago open
(10 points)
2002504RSS feed needs to be checked Syndication (RSS) 1 month ago open
(10 points)
2002452Unable to comment on some journals General/Unknown 1 month ago open
(10 points)
2002259AO3 Feed not updating Syndication (RSS) 1 month ago open
(10 points)
2001439Hover Menu General/Unknown 2 months ago open
(10 points)
2001430My link list is gone General/Unknown 2 months ago open
(10 points)
1999990Journal pages not displaying General/Unknown 2 months ago answered
still needs help
(10 points)

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