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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 86 unanswered, 7 still need help, 302 answered awaiting close, 395 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2017996Moderated community: moderator has not posted for 3 years General/Unknown 29 minutes ago open
(1 point)
2017992how to find an old account General/Unknown 1 hour ago open
(1 point)
2017965Start using Livejournal General/Unknown 6 hours ago open
(2 points)
2017909instagram General/Unknown 23 hours ago open
(4 points)
2017906No longer have my previous email address... cannot retrieve password General/Unknown 1 day ago open
(5 points)
2017894Syndicated account Web Interface 1 day ago open
(5 points)
2017806friends feed not visible General/Unknown 2 days ago open
(10 points)
2017613Profiles not displaying correctly Mobile Features 4 days ago open
(10 points)
2017596Accessing old journals General/Unknown 4 days ago open
(10 points)
2017574login retrieval General/Unknown 4 days ago open
(10 points)
2017494Promo slots General/Unknown 5 days ago open
(10 points)
2017466Log-in Difficulty General/Unknown 5 days ago open
(10 points)
2017237Unable to get the option for Ads General/Unknown 1 week ago open
(10 points)
2017218Please reinstate Inactive User Pics General/Unknown 1 week ago open
(10 points)
2017215Werden wichtige Seiten von robots.txt blockiert? --- Eine wichtige Seite wir General/Unknown 1 week ago open
(10 points)
2017181Entries widget does not work General/Unknown 1 week ago open
(10 points)
2017106Accidentally reported a post Mobile Features 1 week ago open
(10 points)
2017102Can't Post General/Unknown 1 week ago open
(10 points)
2017098Ownership of community General/Unknown 1 week ago open
(10 points)
2017044Can I pick what addverise can be shown on my page? General/Unknown 1 week ago open
(10 points)
2017008Unable to preview posts General/Unknown 1 week ago open
(10 points)
2016931Entry deleted? Entries 1 week ago open
(10 points)
2016908My entry is not visible to anyone General/Unknown 1 week ago open
(10 points)
2016833Want to change pictures on journal page General/Unknown 1 week ago open
(10 points)
2016729Hover menu no longer showing. General/Unknown 1 week ago open
(10 points)
2016581"ACCESS IS DENIED"? Entries 1 week ago open
(10 points)
2016529Feed not updating Syndication (RSS) 2 weeks ago open
(10 points)
2016240Not posting articles General/Unknown 2 weeks ago answered
still needs help
(10 points)
2016097Add maintainer General/Unknown 2 weeks ago open
(10 points)
2016080RSS feed address Syndication (RSS) 2 weeks ago open
(10 points)
2015937cannot delete albums ScrapBook 2 weeks ago open
(10 points)
2015927Need RSS feed update for Erfworld Syndication (RSS) 2 weeks ago open
(10 points)
2015332I am getting the same error with my livejournal when people search General/Unknown 3 weeks ago open
(10 points)
2015286LJ Won't Allow Me To Post Web Interface 3 weeks ago answered
still needs help
(10 points)
2015074print pics ScrapBook 3 weeks ago open
(10 points)
2014964unable to view my friends feed General/Unknown 3 weeks ago open
(10 points)
2014887denied access Entries 4 weeks ago open
(10 points)
2014882acess denied stories Entries 4 weeks ago open
(10 points)
2014878changing user pics General/Unknown 4 weeks ago answered
still needs help
(10 points)
2014877Your awful interface and backend Entries 4 weeks ago open
(10 points)
2014820I keep getting marked as spam General/Unknown 4 weeks ago open
(10 points)
2014679images not appearing General/Unknown 1 month ago open
(10 points)
2014651Navigation question? General/Unknown 1 month ago answered
still needs help
(10 points)
2014627LJ Feed of a Dreamwidth Journal is not updating Syndication (RSS) 1 month ago open
(10 points)
2014615RSS feed isn't updating Syndication (RSS) 1 month ago open
(10 points)
2014551Switching the user General/Unknown 1 month ago open
(10 points)
2014421Calendar unobtainable General/Unknown 1 month ago open
(10 points)
2014383I simply cab't get the uploaded userpic to appear in the editor General/Unknown 1 month ago open
(10 points)
2014253girls-w-slings feed broken Syndication (RSS) 1 month ago open
(10 points)
2014193Broken syndication feeds Syndication (RSS) 1 month ago open
(10 points)
2014074How does the Google Search Engine work? General/Unknown 1 month ago open
(10 points)
2014055Syndication feed change Syndication (RSS) 1 month ago open
(10 points)
2014027Notice of New Comments General/Unknown 1 month ago open
(10 points)
2014012access permission Entries 1 month ago open
(10 points)
2013978Can't login to LJ using OpenID General/Unknown 1 month ago open
(10 points)
2013958Post entry Mobile Features 1 month ago open
(10 points)
2013857Account General/Unknown 1 month ago open
(10 points)
2013823is a journal printable General/Unknown 1 month ago open
(10 points)
2013798RSS feeds showing errors Syndication (RSS) 1 month ago open
(10 points)
2013759Editing User Pic General/Unknown 1 month ago open
(10 points)
2013753Overly long synfeed next check delay on domain lookup failure Syndication (RSS) 1 month ago open
(10 points)
2013470Friends feed not updating; different URL General/Unknown 1 month ago open
(10 points)
2013451Share on Facebook General/Unknown 1 month ago open
(10 points)
2013391themes? General/Unknown 1 month ago open
(10 points)
2013333can't use LJ General/Unknown 1 month ago open
(10 points)
2013288Search results always in Cyrillic General/Unknown 1 month ago open
(10 points)
2013246Facebook login General/Unknown 1 month ago open
(10 points)
2013244Membership General/Unknown 1 month ago open
(10 points)
2013243Comments General/Unknown 1 month ago open
(10 points)
2013216Change syndicated account feed URL Syndication (RSS) 1 month ago open
(10 points)
2013029Preview edit page always appears? General/Unknown 1 month ago open
(10 points)
2012972Restore General/Unknown 1 month ago open
(10 points)
2012949list of entries Mobile Features 1 month ago open
(10 points)
2012837Unable to edit my comments in ONTD even when someone has not replied General/Unknown 1 month ago open
(10 points)
2012807functionality issues General/Unknown 1 month ago open
(10 points)
2012790Community? General/Unknown 1 month ago open
(10 points)
2012774Can't embed from facebook General/Unknown 1 month ago open
(10 points)
2012703no pics Mobile Features 1 month ago open
(10 points)
2012700fix the mongol threats here, or multiply them General/Unknown 1 month ago open
(10 points)
2012692When looking at my friends feed I keep getting redirected General/Unknown 1 month ago open
(10 points)
2012684Preview menu? General/Unknown 1 month ago open
(10 points)
2012541Error approving posts in a community General/Unknown 1 month ago open
(10 points)
2012343Moderation General/Unknown 1 month ago open
(10 points)
2011774Edit feature not working on ONTD General/Unknown 1 month ago answered
still needs help
(10 points)
2011219many syndication feeds with unreasonable refetch times Syndication (RSS) 2 months ago open
(10 points)
2010919out of date RSS feed Syndication (RSS) 2 months ago answered
still needs help
(10 points)
2010491Cannot add RSS feed Syndication (RSS) 2 months ago open
(10 points)
2010412cookies & data General/Unknown 2 months ago open
(10 points)
2010374Unable to view or select Tags General/Unknown 2 months ago open
(10 points)
2009738ads Mobile Features 2 months ago answered
still needs help
(10 points)
2009440OpenID delegation to https breaks login General/Unknown 2 months ago open
(10 points)
2008733Re: Re-Posting to Social Networks, Twitter General/Unknown 2 months ago open
(10 points)
2001430My link list is gone General/Unknown 4 months ago open
(10 points)

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