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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 64 unanswered, 7 still need help, 337 answered awaiting close, 408 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2023837Locked out of livejournal account General/Unknown 3 hours ago open
(1 point)
2023822Cannot access account General/Unknown 4 hours ago open
(1 point)
2023803when I open http://bbik.livejournal.com/feed/ I reditected to http://avmalgin.li General/Unknown 6 hours ago open
(2 points)
2023779Can not sign in General/Unknown 9 hours ago open
(2 points)
2023769No Email Notifications General/Unknown 10 hours ago open
(2 points)
2023768Password Lost/No Email Access General/Unknown 10 hours ago open
(2 points)
2023761Can I get my account back? General/Unknown 12 hours ago open
(3 points)
2023755How to clear notifications? General/Unknown 15 hours ago open
(3 points)
2023720Password Issue General/Unknown 19 hours ago open
(4 points)
2023718Message saying no such journal or community General/Unknown 19 hours ago open
(4 points)
2023691I can't login General/Unknown 23 hours ago open
(4 points)
2023656Greys Anatomy episodes General/Unknown 1 day ago open
(6 points)
2023640Deleting account General/Unknown 1 day ago open
(8 points)
202353224+ hours of outage General/Unknown 3 days ago open
(10 points)
2023449Unable to upload pictures General/Unknown 3 days ago open
(10 points)
2023415Comments not posting Web Interface 3 days ago open
(10 points)
2023381cannot access LJ and cannot make a LJ support request General/Unknown 4 days ago open
(10 points)
2023357Paid to Plus General/Unknown 4 days ago open
(10 points)
2023336Breaking General/Unknown 4 days ago open
(10 points)
2023288Can't Log In With Twitter General/Unknown 4 days ago open
(10 points)
2023267About twitter landing page General/Unknown 5 days ago open
(10 points)
2023265- General/Unknown 5 days ago open
(10 points)
2023191Entry History General/Unknown 5 days ago open
(10 points)
2023013Unable to type in the text box General/Unknown 1 week ago open
(10 points)
2023004facebook General/Unknown 1 week ago open
(10 points)
2022994Cannot access journal General/Unknown 1 week ago open
(10 points)
2022966Continuous spam comments General/Unknown 1 week ago open
(10 points)
2022957Archive listing not working for 1970 General/Unknown 1 week ago open
(10 points)
2022888"Remember me" button does not make my session cookies persist Web Interface 1 week ago open
(10 points)
2022887Clicking "expand" in comments opens to a new window Web Interface 1 week ago open
(10 points)
2022875All entries showing as masked due to adult content General/Unknown 1 week ago open
(10 points)
2022838livefeed General/Unknown 1 week ago open
(10 points)
2022749Links don't work Web Interface 1 week ago open
(10 points)
2022677Reciving Notifications I have Not requested General/Unknown 1 week ago answered
still needs help
(10 points)
2022606When you will make new update for your own Livejournal app on Android? Mobile Features 1 week ago open
(10 points)
2022559Turn my LJ into a Book General/Unknown 1 week ago open
(10 points)
2022531locating blog General/Unknown 1 week ago open
(10 points)
2022502Italics in rich text editor General/Unknown 1 week ago open
(10 points)
2022415Can you remove? General/Unknown 2 weeks ago open
(10 points)
2022387Promo Auction General/Unknown 2 weeks ago open
(10 points)
2022383Where is my account General/Unknown 2 weeks ago open
(10 points)
2022297Cannot view own journal on Android app Mobile Features 2 weeks ago open
(10 points)
2022187Cannot edit my comments in communities General/Unknown 2 weeks ago open
(10 points)
2021311Unable to post to my community General/Unknown 3 weeks ago open
(10 points)
2020967How do I archive ALL years of my LJ? General/Unknown 4 weeks ago open
(10 points)
2020403Requesting control of abandoned community General/Unknown 1 month ago open
(10 points)
2020355problems posting General/Unknown 1 month ago open
(10 points)
2020038Public tags on friends-only journal? General/Unknown 1 month ago open
(10 points)
2019614 ios link is not working General/Unknown 1 month ago open
(10 points)
2019374Multiplied comments General/Unknown 1 month ago open
(10 points)
2019287New App: Inbox, Refresh, Pictures Mobile Features 1 month ago answered
still needs help
(10 points)
2018403cannot find content via search engines General/Unknown 1 month ago open
(10 points)
2018342Localization Request General/Unknown 1 month ago open
(10 points)
2016097Add maintainer General/Unknown 2 months ago answered
still needs help
(10 points)
2015286LJ Won't Allow Me To Post Web Interface 2 months ago answered
still needs help
(10 points)
2014074How does the Google Search Engine work? General/Unknown 3 months ago open
(10 points)
2013978Can't login to LJ using OpenID General/Unknown 3 months ago open
(10 points)
2013958Post entry Mobile Features 3 months ago answered
still needs help
(10 points)
2013451Share on Facebook General/Unknown 3 months ago open
(10 points)
2013288Search results always in Cyrillic General/Unknown 3 months ago open
(10 points)
2013243Comments General/Unknown 3 months ago open
(10 points)
2012972Restore General/Unknown 3 months ago open
(10 points)
2012837Unable to edit my comments in ONTD even when someone has not replied General/Unknown 3 months ago open
(10 points)
2012807functionality issues General/Unknown 3 months ago open
(10 points)
2012790Community? General/Unknown 3 months ago open
(10 points)
2012372Language General/Unknown 3 months ago answered
still needs help
(10 points)
2012343Moderation General/Unknown 3 months ago open
(10 points)
2011774Edit feature not working on ONTD General/Unknown 4 months ago answered
still needs help
(10 points)
2010412cookies & data General/Unknown 4 months ago open
(10 points)
2010374Unable to view or select Tags General/Unknown 4 months ago open
(10 points)
2009440OpenID delegation to https breaks login General/Unknown 4 months ago open
(10 points)

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