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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 36 unanswered, 8 still need help, 26 answered awaiting close, 70 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2050469communities joined/join requested General/Unknown 3 minutes ago open
(1 point)
2050455Reviving deleted account General/Unknown 3 hours ago open
(1 point)
2050445accessing old account General/Unknown 7 hours ago open
(2 points)
2050444Unknown email / no email access + forgotten password General/Unknown 7 hours ago open
(2 points)
2050438LOST LOGINS General/Unknown 10 hours ago open
(2 points)
2050431User name General/Unknown 13 hours ago open
(3 points)
2050429Size of letters General/Unknown 13 hours ago open
(3 points)
2050407Cannot post on my LJ General/Unknown 19 hours ago answered
awaiting close
(4 points)
2050400Change password and mail address General/Unknown 21 hours ago answered
awaiting close
(4 points)
2050367don't know how to continue regester General/Unknown 1 day ago answered
awaiting close
(6 points)
2050365Log in General/Unknown 1 day ago answered
awaiting close
(6 points)
2050359Ads displaying on my journal General/Unknown 1 day ago answered
awaiting close
(6 points)
2050351Cant reset password General/Unknown 1 day ago answered
awaiting close
(7 points)
2050346journal viewing. General/Unknown 1 day ago answered
awaiting close
(7 points)
2050288Russian General/Unknown 2 days ago answered
awaiting close
(10 points)
2050229Ipad app General/Unknown 2 days ago answered
awaiting close
(10 points)
2050194IP temp banned General/Unknown 3 days ago answered
awaiting close
(10 points)
2050190Forgot password and email linked to account General/Unknown 3 days ago answered
awaiting close
(10 points)
2050187Purging Account General/Unknown 3 days ago answered
awaiting close
(10 points)
2050186deleted account still there after 60 days General/Unknown 3 days ago answered
awaiting close
(10 points)
2050172It's saying my account doesn't exist General/Unknown 3 days ago open
(10 points)
2050162Account Deletion General/Unknown 3 days ago answered
awaiting close
(10 points)
2050142Access is denied Entries 3 days ago answered
awaiting close
(10 points)
2050111Question re ingredient of sacred heart soup General/Unknown 4 days ago answered
awaiting close
(10 points)
2050109User email changed & pw forgotten General/Unknown 4 days ago answered
awaiting close
(10 points)
2050102Question General/Unknown 4 days ago answered
awaiting close
(10 points)
2050063Removing someone from my 'friend of' list and their friends list General/Unknown 5 days ago answered
awaiting close
(10 points)
2050043Question General/Unknown 5 days ago answered
awaiting close
(10 points)
2049991Delete Profile General/Unknown 6 days ago answered
awaiting close
(10 points)
2049984Old Account General/Unknown 6 days ago answered
awaiting close
(10 points)
2049972my journals language setting has been somehow changed to a language I don't spea General/Unknown 6 days ago answered
awaiting close
(10 points)
2049943I cant sign-in to my account via app General/Unknown 6 days ago open
(10 points)
2049936BLACK, all got Black. General/Unknown 6 days ago open
(10 points)
2049883how do I get inline comments? Web Interface 1 week ago open
(10 points)
2049811revalidate email address General/Unknown 1 week ago open
(10 points)
2049756Problems Exporting Data Web Interface 1 week ago open
(10 points)
2049745Images won't upload to scrapbook ScrapBook 1 week ago open
(10 points)
2049637Difficulty editing General/Unknown 1 week ago open
(10 points)
2049571Losing style on mobile devices General/Unknown 1 week ago answered
still needs help
(10 points)
2049527History not showing up General/Unknown 1 week ago answered
awaiting close
(10 points)
2049482Can't find previous posts General/Unknown 1 week ago answered
awaiting close
(10 points)
2049480Problem using LJreader General/Unknown 1 week ago open
(10 points)
2049430bully site? General/Unknown 1 week ago answered
awaiting close
(10 points)
2049401New/old account General/Unknown 1 week ago open
(10 points)
2049327entery not showing to friends Web Interface 1 week ago open
(10 points)
2049318Old Account General/Unknown 1 week ago open
(10 points)
2049306Question about an account General/Unknown 1 week ago open
(10 points)
2049305past livejournal General/Unknown 1 week ago open
(10 points)
2048835API Question General/Unknown 2 weeks ago open
(10 points)
2048184Banned From Loggin In General/Unknown 3 weeks ago answered
still needs help
(10 points)
2047778linking facebook General/Unknown 4 weeks ago answered
still needs help
(10 points)
2047321Academic study General/Unknown 1 month ago answered
still needs help
(10 points)
2046544Friend group access not updated after deletion General/Unknown 1 month ago answered
still needs help
(10 points)
2045841Clarification on New User Agreement: Articles 7.4/8.4 General/Unknown 1 month ago open
(10 points)
2044081I do NOT want to sign new agreement but I want to LEAVE your service altogether. General/Unknown 2 months ago answered
still needs help
(10 points)
2043477Just so we're clear - you are in violation of a paid contract, and you're okay w General/Unknown 2 months ago open
(10 points)
2043165Paid account question General/Unknown 2 months ago open
(10 points)
2042775your message about T&C and not allowing me to look at my paid for LJ General/Unknown 2 months ago open
(10 points)
2042707Unlawful imposition of Russia's law requirements to non-Russian nationals General/Unknown 2 months ago open
(10 points)
2042325How can I delete entries in my journal, and then my journal, while rejecting the General/Unknown 2 months ago answered
still needs help
(10 points)
2042295Termination of account General/Unknown 2 months ago open
(10 points)
2042241Agreement? General/Unknown 2 months ago open
(10 points)
2042048Please provide an accurate english translation General/Unknown 2 months ago open
(10 points)
2041908New ToS General/Unknown 2 months ago open
(10 points)
2041829Links directing to Russian law are missing General/Unknown 2 months ago open
(10 points)
2041802How do I refuse to sign the new TOS? General/Unknown 2 months ago open
(10 points)
2041782New TOS lockout General/Unknown 2 months ago open
(10 points)
2041676Terminate my account General/Unknown 2 months ago answered
still needs help
(10 points)
2041672LiveJournal User Agreement for Russian General/Unknown 2 months ago open
(10 points)
2041636Please remove New User agreement General/Unknown 2 months ago open
(10 points)

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