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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 163 unanswered, 8 still need help, 24 answered awaiting close, 195 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2033274/* suspect CSS: backslash hex */ Style Systems 2 weeks ago open
(10 points)
2032167A validation email doesn'tarrive General/Unknown 3 weeks ago open
(10 points)
2033212API export auth failing General/Unknown 2 weeks ago open
(10 points)
2033335Able to delete old posts? General/Unknown 1 week ago open
(10 points)
2034563Access is Denied Entries 3 days ago answered
awaiting close
(10 points)
2033251Accessing My Entire RSS Feed Web Interface 2 weeks ago open
(10 points)
2031888Account Issue General/Unknown 4 weeks ago open
(10 points)
2033508Ad orientation problem Web Interface 1 week ago open
(10 points)
2034768Add Moderator forInactive Community General/Unknown 6 hours ago open
(2 points)
2032184Advice needed on how to "embed" entry links on Twitter General/Unknown 3 weeks ago open
(10 points)
2034568All entries missing General/Unknown 3 days ago open
(10 points)
2031822Being told to change email address General/Unknown 4 weeks ago answered
awaiting close
(10 points)
2033896Blog content being syndicated without permission General/Unknown 1 week ago open
(10 points)
2032796Can't edit comments in my own LJ General/Unknown 3 weeks ago open
(10 points)
2033293Can't give my new journal maintainer-ship General/Unknown 2 weeks ago open
(10 points)
2033228Can't log in anymore... General/Unknown 2 weeks ago open
(10 points)
2033270Can't log on General/Unknown 2 weeks ago open
(10 points)
2033504Can't login Mobile Features 1 week ago open
(10 points)
2032758Can't login to LJ through mobile LJ app on iPhone Mobile Features 3 weeks ago open
(10 points)
2032149Can't post General/Unknown 3 weeks ago open
(10 points)
2033947Can't post? General/Unknown 1 week ago open
(10 points)
2032814Can't validate account. General/Unknown 3 weeks ago open
(10 points)
2033850Cannot Login My App Mobile Features 1 week ago open
(10 points)
2032940Cannot connect General/Unknown 2 weeks ago open
(10 points)
2033116Cannot edit tags General/Unknown 2 weeks ago open
(10 points)
2034223Cannot log in Mobile Features 6 days ago answered
awaiting close
(10 points)
2034537Cannot log in Mobile Features 3 days ago answered
awaiting close
(10 points)
2031299Cannot upload images General/Unknown 1 month ago open
(10 points)
2033254Cannot validate email address General/Unknown 2 weeks ago open
(10 points)
2033569Cannot view comments Web Interface 1 week ago open
(10 points)
2032269Comm mod editing others' posts; tags not autofilling Web Interface 3 weeks ago open
(10 points)
2034720Community Password General/Unknown 1 day ago open
(6 points)
2033215Custom Mood Links Not Working General/Unknown 2 weeks ago open
(10 points)
2032957DELETE ACCOUNT General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2034756Delete Account General/Unknown 13 hours ago open
(3 points)
2034739Delete Account/ No Longer Have Access To Email General/Unknown 21 hours ago open
(4 points)
2034428Domain Web Interface 4 days ago answered
awaiting close
(10 points)
2033156Downloading LJ General/Unknown 2 weeks ago open
(10 points)
2034263Email Validation Issue Web Interface 5 days ago answered
awaiting close
(10 points)
2032757Email address General/Unknown 3 weeks ago open
(10 points)
2032096Email validation General/Unknown 3 weeks ago open
(10 points)
2033296Empty Emails Mobile Features 2 weeks ago open
(10 points)
2031892Error General/Unknown 4 weeks ago open
(10 points)
2032522Export to Wordpress not working General/Unknown 3 weeks ago open
(10 points)
2033884Feed not updating Syndication (RSS) 1 week ago open
(10 points)
2033258Fic reposted without permission General/Unknown 2 weeks ago open
(10 points)
2031942Friends page blank since upgrade to Mac OS 10.12.2 General/Unknown 4 weeks ago open
(10 points)
2034730Google Robot.txt - French company General/Unknown 1 day ago open
(5 points)
2032917HTTPS General/Unknown 2 weeks ago open
(10 points)
2033374Have not received password reset General/Unknown 1 week ago answered
still needs help
(10 points)
2034179Help w new app Mobile Features 6 days ago open
(10 points)
2033496Hover/drop down menus don't work Web Interface 1 week ago open
(10 points)
2034051I Keep getting "Re-validate your email" General/Unknown 1 week ago open
(10 points)
2031715I can't upload pictures to scrapbook ScrapBook 1 month ago answered
still needs help
(10 points)
2033769I can't validate email General/Unknown 1 week ago open
(10 points)
2031432I just got 431 emails within hours General/Unknown 1 month ago answered
still needs help
(10 points)
2033994I want my purged account back General/Unknown 1 week ago answered
awaiting close
(10 points)
2032596I want to public a new entry, but I can´t Entries 3 weeks ago answered
still needs help
(10 points)
2031965IOS app no longer opening pages Mobile Features 4 weeks ago open
(10 points)
2032798IP banned and App query General/Unknown 3 weeks ago open
(10 points)
2033932In regards to my account General/Unknown 1 week ago answered
awaiting close
(10 points)
2031191Interest General/Unknown 1 month ago open
(10 points)
2032583Interests General/Unknown 3 weeks ago open
(10 points)
2032638Is LiveJournal free of US censorship? General/Unknown 3 weeks ago open
(10 points)
2031613Issue using LJ Import tool General/Unknown 1 month ago open
(10 points)
2031786Jabber suddenly stopped connecting General/Unknown 4 weeks ago open
(10 points)
2033989Joining community General/Unknown 1 week ago open
(10 points)
2034673Journal Style Style Systems 2 days ago open
(9 points)
2034743LJ Importer not working Web Interface 18 hours ago open
(4 points)
2033804LJ Likes General/Unknown 1 week ago open
(10 points)
2032982LJ Talk not working on my client anymore General/Unknown 2 weeks ago open
(10 points)
2033514LJ not loading properly General/Unknown 1 week ago open
(10 points)
2032072LJ phone app FAIL! Mobile Features 3 weeks ago open
(10 points)
2032254LJ won't let me validate my email address (which has already been validated); no General/Unknown 3 weeks ago open
(10 points)
2034084Layout. Web Interface 1 week ago open
(10 points)
2033481Likes General/Unknown 1 week ago open
(10 points)
2032785Liking an Entry General/Unknown 3 weeks ago answered
still needs help
(10 points)
2032674LiveJournal app Mobile Features 3 weeks ago open
(10 points)
2034058LiveJournal app will not allow me to log in Mobile Features 1 week ago open
(10 points)
2034411Livejournal email address not working General/Unknown 4 days ago answered
awaiting close
(10 points)
2033191Locating old account General/Unknown 2 weeks ago open
(10 points)
2033285Log in issues on LJ app General/Unknown 2 weeks ago open
(10 points)
2034624Long shot General/Unknown 2 days ago answered
still needs help
(10 points)
2033339Lost writing General/Unknown 1 week ago open
(10 points)
2032563Missing journals General/Unknown 3 weeks ago open
(10 points)
2030989Missing private message General/Unknown 1 month ago open
(10 points)
2032092My Livejournal is unavailable General/Unknown 3 weeks ago open
(10 points)
2033179My domain General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2034650Need to Delete Account General/Unknown 2 days ago open
(10 points)
2033198Need to delete my old account, but don't have the login General/Unknown 2 weeks ago open
(10 points)
2033154Need to delete!! General/Unknown 2 weeks ago open
(10 points)
2034737Need to have this link removed from my outgoing emails. I don't have a live Jour General/Unknown 21 hours ago open
(4 points)
2033944No Birthday notifications General/Unknown 1 week ago open
(10 points)
2034017No notifications Web Interface 1 week ago open
(10 points)
2034722Not available Mobile Features 1 day ago open
(5 points)
2034463Not receiving password reset email General/Unknown 4 days ago answered
awaiting close
(10 points)
2032114Notifications of tracked tags don't appear General/Unknown 3 weeks ago open
(10 points)
2033257Old Account General/Unknown 2 weeks ago open
(10 points)
2034676Old Email Address General/Unknown 2 days ago open
(9 points)
2034033Old account General/Unknown 1 week ago answered
awaiting close
(10 points)
2033313Old account access General/Unknown 2 weeks ago open
(10 points)
2034661Old account/no access General/Unknown 2 days ago open
(9 points)
2033272Old email address General/Unknown 2 weeks ago open
(10 points)
2033903Outdated Article General/Unknown 1 week ago open
(10 points)
2034735Password issues General/Unknown 22 hours ago open
(4 points)
2034754Password recovery General/Unknown 13 hours ago open
(3 points)
2033260Password/email General/Unknown 2 weeks ago open
(10 points)
2033452Photos are not displaying in ScrapBook. ScrapBook 1 week ago open
(10 points)
2033208Picture delited General/Unknown 2 weeks ago open
(10 points)
2033942Please Delete My Account General/Unknown 1 week ago open
(10 points)
2033261Please help General/Unknown 2 weeks ago open
(10 points)
2033042Please update "sumanah" feed Syndication (RSS) 2 weeks ago open
(10 points)
2033614Please update syndicated feed URL Web Interface 1 week ago open
(10 points)
2034679Posibilies? Entries 1 day ago open
(8 points)
2033115Post General/Unknown 2 weeks ago open
(10 points)
2033279Posting entries General/Unknown 2 weeks ago open
(10 points)
2033329Previous name / rename General/Unknown 2 weeks ago open
(10 points)
2034491Question that needs answer or answers. General/Unknown 3 days ago open
(10 points)
2034786RSS feed is broken General/Unknown a few seconds ago open
(1 point)
2033310Rating General/Unknown 2 weeks ago open
(10 points)
2033307Recover or Delete Account General/Unknown 2 weeks ago open
(10 points)
2033152Removal General/Unknown 2 weeks ago open
(10 points)
2034694Removal of inappropriate post, General/Unknown 1 day ago open
(7 points)
2031545Russian IP address? General/Unknown 1 month ago open
(10 points)
2033324SPAM? General/Unknown 2 weeks ago open
(10 points)
2033149Search box problem Web Interface 2 weeks ago open
(10 points)
2031742Sent Messages General/Unknown 4 weeks ago open
(10 points)
2033534Servers General/Unknown 1 week ago open
(10 points)
2033201Summary: Arthur knew what was coming next and strained to keep his face impassiv General/Unknown 2 weeks ago open
(10 points)
2033855Supprimer le profil General/Unknown 1 week ago open
(10 points)
2032850The LJ app isn't working on iOS Mobile Features 2 weeks ago open
(10 points)
2033131Trying to get access to an old account General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2034632Un-delete a Friend Group (Custom) General/Unknown 2 days ago open
(10 points)
2034686Unable to get into email associated with account Web Interface 1 day ago open
(8 points)
2033273Unable to login General/Unknown 2 weeks ago open
(10 points)
2034762Unsubscribe General/Unknown 8 hours ago open
(2 points)
2034252Upload image General/Unknown 5 days ago answered
awaiting close
(10 points)
2034561Urgent/copyrignt/droits photo General/Unknown 3 days ago open
(10 points)
2033135User info General/Unknown 2 weeks ago open
(10 points)
2034010Username not working General/Unknown 1 week ago answered
awaiting close
(10 points)
2034388Verification email General/Unknown 4 days ago open
(10 points)
2033193What happened to the HTTPS? General/Unknown 2 weeks ago open
(10 points)
2032761What's the reason I can't use a picture in my title? Style Systems 3 weeks ago open
(10 points)
2031706Won't allow posts. General/Unknown 1 month ago open
(10 points)
2034421Wordpress General/Unknown 4 days ago open
(10 points)
2032237Your site won't let me verify my email General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2032764account archive General/Unknown 3 weeks ago open
(10 points)
2033803account missed Web Interface 1 week ago open
(10 points)
2032770can i re-publish? General/Unknown 3 weeks ago open
(10 points)
2034346can't access password reset General/Unknown 5 days ago answered
awaiting close
(10 points)
2033086can't login on app Mobile Features 2 weeks ago open
(10 points)
2032749can't post General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2032802cannot log in to iPhone or iPad Mobile Features 3 weeks ago open
(10 points)
2033663cannot see comments General/Unknown 1 week ago open
(10 points)
2028417comments disappear General/Unknown 2 months ago answered
still needs help
(10 points)
2032935community without owner cannot use elections system General/Unknown 2 weeks ago open
(10 points)
2033083domain settings Web Interface 2 weeks ago open
(10 points)
2033368e-mail adress unvalidated General/Unknown 1 week ago open
(10 points)
2032219email problems General/Unknown 3 weeks ago open
(10 points)
2031976email validation General/Unknown 4 weeks ago open
(10 points)
2033411email validation ongoing issue General/Unknown 1 week ago open
(10 points)
2032861entry General/Unknown 2 weeks ago open
(10 points)
2031580how do i get the link to my instagram account back? General/Unknown 1 month ago open
(10 points)
2034719how to delete account General/Unknown 1 day ago open
(6 points)
2032030iPad app Mobile Features 3 weeks ago open
(10 points)
2033559icons and security levels General/Unknown 1 week ago answered
still needs help
(10 points)
2031962iphone app fails Mobile Features 4 weeks ago open
(10 points)
2033311journal entry not posting General/Unknown 2 weeks ago open
(10 points)
2031000large increase of unknown Russian visitors General/Unknown 1 month ago open
(10 points)
2034782links General/Unknown half an hour ago open
(1 point)
2033067livejournal account General/Unknown 2 weeks ago open
(10 points)
2033309lj changing font behind lj-cut General/Unknown 2 weeks ago open
(10 points)
2033256login email problem General/Unknown 2 weeks ago open
(10 points)
2031204logo General/Unknown 1 month ago open
(10 points)
2034244missing journal entries General/Unknown 6 days ago open
(10 points)
2033222my log in is ignored when tryint to acces fanficrants General/Unknown 2 weeks ago open
(10 points)
2031993need password reset General/Unknown 4 weeks ago open
(10 points)
2033619new acct General/Unknown 1 week ago open
(10 points)
2034280not getting email notifications General/Unknown 5 days ago open
(10 points)
2033275not getting password reset link Web Interface 2 weeks ago open
(10 points)
2034007not helpful General/Unknown 1 week ago open
(10 points)
2031746not receive message comment notification General/Unknown 4 weeks ago open
(10 points)
2034462old account access General/Unknown 4 days ago answered
awaiting close
(10 points)
2031730pages unresponsive General/Unknown 1 month ago open
(10 points)
2033120password General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2032911poll for community owner not visible to maintainer General/Unknown 2 weeks ago open
(10 points)
2032341posted links don't work General/Unknown 3 weeks ago open
(10 points)
2034068profile picture won't load General/Unknown 1 week ago answered
awaiting close
(10 points)
2032180reponde pas General/Unknown 3 weeks ago open
(10 points)
2033192restore access to personal journal General/Unknown 2 weeks ago open
(10 points)
2033553site buttons and menus not working Web Interface 1 week ago open
(10 points)
2031304twitter account did not connect with my LJ General/Unknown 1 month ago open
(10 points)
2034469un-purge? General/Unknown 3 days ago answered
awaiting close
(10 points)
2032739validation General/Unknown 3 weeks ago open
(10 points)
2032019verification not sent General/Unknown 3 weeks ago answered
awaiting close
(10 points)

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