?

Log in

Frequently Asked Question #46. How many userpics can I have? How do I get more?

The number of userpics you have depends on your account level:
  • Early Adopter & Basic Account: 6 userpics
  • Plus Account: 15 userpics
  • Paid Account: 30 userpics (plus any Loyalty Userpics)
  • Permanent Account: 208 userpics (includes maximum number of Loyalty Userpics)

Userpic Add-Ons


All users can purchase add-on userpic space. Paid and Permanent users can purchase up to 210 additional userpics. Basic and Plus users can purchase up to 15 additional userpics.
Once purchased, your Account Status page will show the expiration dates for your add-on userpic space. If you'd like to split the userpic add-on time you've already purchased among a different number of packages, you can do that using the Userpic Package Resizing Tool.

Add-on userpic space comes in three sets of 5 or 70 additional userpic spaces. Basic and Plus users can purchase (or get as a gift) up to three sets of 5 additional userpic spaces. Paid and Permanent users can purchase (or get as a gift) up to three sets of 70 additional userpic spaces.

Basic or Plus users who purchase one or more userpic add-ons, then upgrade to a Paid account, will have 30 userpic spaces available, plus the number of add-on spaces the account had prior to upgrading, plus any Loyalty userpics received.

If your add-on userpic space expires, some of your userpics will be marked as inactive and the add-on expiration date will not show.

If your Paid Account expires before your larger Paid Account userpic add-on, the left over time will be saved. This time will not elapse while you don’t have a Paid Account. It will be credited back when your Paid Account is renewed.


Loyalty Userpics


Loyalty Userpics are extra userpics given to paid users as a reward for their paid account history with the site. You receive an additional userpic for each of the following:
  • For every 3 months of paid time applied to your account (this does not have to be continuous paid time - for example, you can purchase 2 months of paid time, let your paid time expire then purchase another 2 months at a later date and you will still receive a Loyalty Userpic with the second purchase).
  • For every continuous 12 months of paid time applied to your account (no matter in how many purchases or how much paid time each purchase was for).
  • For every three months of paid time you had before March 15, 2006, as long as you had a Paid Account on March 15, 2006 or renewed your Paid Account before April 14, 2006.

These additional userpics are added to your account at the time your payment is made. You can see how many Loyalty Userpics you have received on Your Payment History page. If your Paid Account expires, your Loyalty Userpics will be marked as inactive. When you renew your account, you will have the same amount of Loyalty Userpics as you had before, along with any additional userpics you earn from your purchase.

Last Updated: September 17th, 2012

FAQ Navigation

Ask a Question

If you can't find what you're looking for, open a support request and we'll get back to you.

Welcome to the new LiveJournal

Some changes have been made to LiveJournal, and we hope you enjoy them! As we continue to improve the site on a daily basis to make your experience here better and faster, we would greatly appreciate your feedback about these changes. Please let us know what we can do for you!

Send feedback

Switch back to old version

Please take a survey

Help us to make LiveJournal better: share your LJ experience with us and answer several questions. It won't take more than 10 minutes.

Take a survey

LiveJournal Feedback

See a bug? Let us know! Here you can also share your thoughts and ideas about updates to LiveJournal

Your request has been filed. You can track the progress of your request at:
If you have any other questions or comments, you can add them to that request at any time.

Send another report Close feedback form

If you're a LiveJournal user, you will be logged in after submitting your request.

(optional, if you're a LiveJournal user only)

(optional, if you're a LiveJournal user only)

(not shown to the public)

If you have a billing inquiry, please go here to submit your question.

Provide a link to the page where you are experiencing the error

Do not include any sensitive information, such as your password or phone number. No HTML allowed.

If you can't pass the human test, email your inquiry to: support@livejournal.com

Welcome to LiveJournal

Create an account