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Frequently Asked Question #330. What is a community maintainer?

A maintainer is a personal account that has administrative control over a community. A community must always have at least one maintainer (when a community only has one maintainer, that user is also the community's owner). Maintainers have the ability to change most of the community's settings and control community membership, as explained below.

List of maintainer abilities

Any maintainer can:
  • View and change most of the community's settings;
  • Change the community's customizations;
  • Invite, remove, or ban users;
  • Add new maintainers;
  • Approve or reject requests for membership (if applicable);
  • Delete entries or comments;
  • Freeze or screen comments, and see screened comments;
  • Create, edit, and delete entry tags.
  • Create the sticky entry for the community.
  • Create a mass mailing for community members.
Some of these tasks are performed through the Community Management page. Others are performed by selecting the community's username from the "Work as User" menu at the top of the page in question and clicking Switch to change to the community.

Maintainers cannot remove other maintainers, nor can they delete or rename the community. These abilities are reserved for the community owner.

Comparison chart

Community settings
Owner Maintainer Moderator
Rename community yes no no
Delete community yes no no
Remove maintainers yes no no
Add new maintainers yes yes no
View and change community settings yes yes no
Change community style yes yes no
Send community email to all members yes yes no
Turn on & receive community pingbacks yes yes no
Membership
Invite, remove, or ban users yes yes no
Appoint or remove moderators yes yes no
Approve or reject requests for membership (if applicable) yes yes yes
Entries
Create a sticky entry yes yes no
Delete entries / Mark community entries as spam yes yes no
Approve or reject entries in the moderation queue of a moderated community yes yes yes
Create tags yes yes Sometimes, see note 1 below1
Add tags to entry yes yes yes
Remove tags from entry yes yes Sometimes, see note 1 below1
Comments
Delete comments yes yes no
Freeze comments yes yes yes
Screen comments yes yes yes
See screened comments yes yes Sometimes, see note 2 below2
Unscreen comments yes yes Sometimes, see note 2 below2
Notes:
1 - While a moderator can always add existing tags, they can only create new tags or remove tags from an entry if the "Who can create new tags and add/remove tags from entries" on Manage Tags is set to Members Only, Any User, or to a Custom Security Group that contains that moderator.
2 - When a moderator screens a comment that comment is collapsed but a link remains for the moderator to unscreen the comment. If they refresh the page, that comment will then be entirely hidden and can't be unscreened.

Last Updated: May 30th, 2013

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