Log in

Or connect using:

Frequently Asked Question #235. How do I set up automatic payments for my account?

Automatic payments allow you to renew your paid account by billing your credit card according to the billing cycle you choose. You can enable, disable, or change your automatic payment settings at the Account Status page. It is not possible to use automatic payments for gifts or communities.
To set up automatic payments, you will need a valid credit card (Visa, MasterCard, American Express or Discover). If you do not have a credit card, you can make manual payments at the LiveJournal Gift Shop with PayPal, a personal check, a money order, or cash.

You can select your billing cycle -- every month, every 2 months, every 6 months, or every 12 months -- as well as optional add-ons of extra userpics or extra storage space. These add-ons will be billed to you on the same cycle as your paid account. Your billing cycle begins on the same day that you set up automatic payments; because of this, your first payment may be prorated if you have existing paid time on your account. You can view your payment history at any time.

Deleting a journal that is signed up for automatic payments will stop any future payments, but any remaining paid account time will be credited through your last billing cycle. If you undelete your journal, you will have to complete the automatic payment signup process again before automatic payments will resume.

You will always be credited for the full amount of paid account time you have paid for. However, if you enable automatic payments and later withdraw, you will not receive a refund for future unused time, nor will you be able to transfer it to another account.

Gift Certificates may only be applied to automatic payments during the initial signup process.

Last Updated: November 5th, 2007

FAQ Navigation

Ask a Question

If you can't find what you're looking for, open a support request and we'll get back to you.

Welcome to the new LiveJournal

Some changes have been made to LiveJournal, and we hope you enjoy them! As we continue to improve the site on a daily basis to make your experience here better and faster, we would greatly appreciate your feedback about these changes. Please let us know what we can do for you!

Send feedback

Switch back to old version

LiveJournal Feedback

See a bug? Let us know! Here you can also share your thoughts and ideas about updates to LiveJournal

Your request has been filed. You can track the progress of your request at:
If you have any other questions or comments, you can add them to that request at any time.

Send another report Close feedback form

If you're a LiveJournal user, you will be logged in after submitting your request.

(optional, if you're a LiveJournal user only)

(optional, if you're a LiveJournal user only)

(not shown to the public)

If you have a billing inquiry, please go here to submit your question.

Provide a link to the page where you are experiencing the error

Do not include any sensitive information, such as your password or phone number. No HTML allowed.

If you can't pass the human test, email your inquiry to: support@livejournal.com