Frequently Asked Question #193

If the maximum number of userpics for your account changes and you have more userpics currently stored than the new maximum number, some of your userpics will be marked inactive. There are three reasons why this can happen:

• Your Paid Account expires: Your larger Paid Account add-on userpic space, if any, will also be deactivated and the amount of remaining time will be saved.


• Your add-on userpic space expires.


• You switch back to a Basic Account from a Plus Account.

Based on your new account type, LiveJournal selects your active userpics by choosing your default userpic, if any, and the userpics you used most in your journal entries over the last two months; this process is not affected by your userpic choices in comments or community entries. When you're logged in, all of your userpics (active or inactive) are shown on your User Pictures page and Edit Userpics page. Other users only see active userpics on your User Pictures page.

Inactive Userpics

Your inactive userpics still show in all old entries or comments, but cannot be used for new entries or comments. Before you can Upload new userpics, you will need to delete enough old userpics to be below the maximum number of userpics for your current account type.

• Months 0-5: If your account remains unpaid for fewer than six months, your inactive userpics will remain on the server and will be marked active when you pay for your account.


• Months 6+: If your account remains unpaid for at least six months, your inactive userpics will be removed from the server. You will need to re-upload them if you choose to pay for your account after that point.

Add-on Userpic Space

If your Paid Account or add-on userpic space expires, LiveJournal will deactivate enough of your least-used userpics to bring you to your account's standard limit.

If you Paid Account expires and you have remaining larger Paid Account add-on userpic time, LiveJournal saves the number of days remaining before your larger Paid Account add-on expires so it will be available with more Paid time. If your add-on userpic space itself expires, you will need to buy more.