Log in

Frequently Asked Question #11. How do I validate my email address?

When you create a LiveJournal account or change your email address, LiveJournal sends you a confirmation email where you click a validation link to validate your email address; replying to this email does not validate your address. If you did not receive a confirmation email, you can request another one.
Validate your email address to gain access to LiveJournal features (posting comments, posting entries in communities, receiving comment notification emails, changing your password, etc.). If someone else breaks into your account, you may not be able to resecure it unless you validate your email address beforehand.


There are several types of validation problems:
  • Not Arriving: If you did not receive a validation email, verify your email address at the Edit Profile page. If the address is correct, your validation email was most likely filtered by anti-spam filters.

  • Page Not Found or Invalid Validation Code: Compare the URL in your validation email with the one in your web browser's address bar to make sure they match exactly. Additionally, the link in the validation email expires after seven days.

  • Blank Messages: If your validation email is blank or garbled, your email service provider or email software doesn't support the UTF-8 text encoding. Consult the documentation or technical support for your service provider or email software to change to the UTF-8 encoding.
After you have resolved the problem, request a new validation email.

Last Updated: September 10th, 2010

FAQ Navigation

Ask a Question

If you can't find what you're looking for, open a support request and we'll get back to you.

Welcome to the new LiveJournal

Some changes have been made to LiveJournal, and we hope you enjoy them! As we continue to improve the site on a daily basis to make your experience here better and faster, we would greatly appreciate your feedback about these changes. Please let us know what we can do for you!

Send feedback

Switch back to old version

LiveJournal Feedback

See a bug? Let us know! Here you can also share your thoughts and ideas about updates to LiveJournal

Your request has been filed. You can track the progress of your request at:
If you have any other questions or comments, you can add them to that request at any time.

Send another report Close feedback form

If you're a LiveJournal user, you will be logged in after submitting your request.

(optional, if you're a LiveJournal user only)

(optional, if you're a LiveJournal user only)

(not shown to the public)

If you have a billing inquiry, please go here to submit your question.

Provide a link to the page where you are experiencing the error

Do not include any sensitive information, such as your password or phone number. No HTML allowed.

If you can't pass the human test, email your inquiry to: support@livejournal.com

LiveJournal Survey

We have put together a survey to help us determine what our top priorities should be for LiveJournal and would greatly appreciate it if you would add your voice to the discussion!

Take a survey

Welcome to LiveJournal

Create an account