Log in

LiveJournal Support

Known Issues

  • The spellcheck feature does not work correctly in the Visual Editor tab during entry creation/editing. This issue has been reported. Switching to the HTML tab will correctly perform the spellcheck.

  • The Update Journal page is not accepting Enter key presses in Internet Explorer 10. This bug has been reported. As a workaround, you will need to add your line breaks via the HTML tab or use another browser.

  • If the Post button is gray when creating/editing an entry, please see this entry for details and steps you can take to fix the problem.

  • If you're having problems loading comment pages, please see this entry for details and steps you can take to fix the problem.

  • If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. It is known that some users can be missing certain types of notifications, particularly ones regarding community activity. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.

Curious about what other issues LiveJournal users are reporting? View a list of our open Support requests.

Last updated March 23, 2014 at 20:27 GMT

Ask a Question

If you can't find what you're looking for, open a support request and we'll get back to you.

Did You Know?

Support is primarily run by volunteers. Got time? Help someone out! Check out the high scores page to see who helps out the most.

Welcome to the new LiveJournal

Some changes have been made to LiveJournal, and we hope you enjoy them! As we continue to improve the site on a daily basis to make your experience here better and faster, we would greatly appreciate your feedback about these changes. Please let us know what we can do for you!

Send feedback

Switch back to old version

LiveJournal Feedback

See a bug? Let us know! Here you can also share your thoughts and ideas about updates to LiveJournal

Your request has been filed. You can track the progress of your request at:
If you have any other questions or comments, you can add them to that request at any time.

Send another report Close feedback form

If you're a LiveJournal user, you will be logged in after submitting your request.

(optional, if you're a LiveJournal user only)

(optional, if you're a LiveJournal user only)

(not shown to the public)

If you have a billing inquiry, please go here to submit your question.

Provide a link to the page where you are experiencing the error

Do not include any sensitive information, such as your password or phone number. No HTML allowed.

If you can't pass the human test, email your inquiry to: support@livejournal.com

Please take a survey

Help us make LiveJournal better! Answer a few questions to share your experiences using LiveJournal with us. It won't take more than 10 minutes!

Take a survey

Welcome to LiveJournal

Create an account