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LiveJournal Support

Known Issues

  • The Switch button on the Manage Tags page is not currently working. This issue has been reported. If you need to switch to managing tags for your community, you can manually create the needed URL by substituting your community's username instead of examplecomm in this URL: http://www.livejournal.com/account/settings/tags/?authas=examplecomm

  • If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. It is known that some users can be missing certain types of notifications, particularly ones regarding community activity. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.

  • Connecting your account in LiveJournal with your Instagram account is currently impossible. Uploading photos to your entries from your Instagram account is disabled, and the Instagram widget is not displayed in Friends Feed in new design. This has been forwarded to LiveJournal developers, who will investigate the problem and take the appropriate actions to resolve it.

Curious about what other issues LiveJournal users are reporting? View a list of our open Support requests.

Last updated January 4, 2015 at 20:01 GMT

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