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LiveJournal Support

Known Issues


General:
  • It is known that some users experience problems loading certain site pages (comments pages, Friends Feed, etc.) while using Ghostery browser add-on. If this add-on is enabled in your browser and you are experiencing problems viewing any LiveJournal pages, please try adding livejournal.com in white list for this add-on or disable it completely.

  • If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. It is known that some users can be missing certain types of notifications, particularly ones regarding community activity. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.

  • The Visual Editor may be working incorrectly. Delelopers are aware of this problem and take actions to resolve it. Until this issue is resolved, please consider using HTML editor instead.

Curious about what other issues LiveJournal users are reporting? View a list of our open Support requests.

Last updated January 4, 2015 at 20:01 GMT

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